Amy Iosue

I have been working in service related fields for over twenty years. I have enjoyed learning new skills while working with clients. The clients I have served sought detailed and organized program services. My resume details my skill and highlights that I like learning new things and seeing how I can apply different tools to customer based positions. I am looking for an exciting new experience and adding to my skills.

As the owner of Detail and Designs, I bring proven success in securing, cultivating and meeting clients needs. My career history spans for-profit, non-profit, government entities, all requiring many skills that I successfully provide.

With over 20 years of experience as a service provider, I have been a success with service projects from inception to completion, and have the capacity to meet the needs of client and customer service..

Examples of my achievements include:

• Worked to identify agency needs and designing programs for implantation. Followed by program evaluation and effectiveness. Successfully completed design and evaluation projects in for-profit, non-profit, corporate companies and government agencies. 
• Managed a large client list, average 28 at a time and successfully identified their needs, followed by matching client to service provider, which were then able to meet clients expectations.
• Worked successfully prioritizing and organizing clients needs based off of project design. Effectively communicated with and managed multiple contractors and resource providers, ensuring a customer satisfaction rate of 87%. 
• Participated in data collection and input, followed by team analysis and finalizing results. Successfully meeting clients needs and creating a 70% reuse rate. 

My Masters in Sociology provided me with research and applications skills. Research requires organization, data collection, implantation, and evaluation.

I have a Bachelor of Arts in Urban Studies. I was trained in identifying problems and needs of both individuals and organizations. I used applied science to set new parameters within organizations to meet specified needs.