Andreia Alves
Business Analyst
Talento
Braga, Braga (São José de São Lázaro), BragaMembro desde 17 de maio de 2023
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Sobre
Team spirit, teamwork, adaptability to multicultural environment and good interpersonal relationship.
Adaptation to innovative technologies and work methodologies.
Experiência
Determine operational objectives through the study of business functions; gathering information; evaluating requirements and output formats.
- 1st Line of Operations and Business Support.
- Provide support and troubleshooting of logistics software (WMS based on Microsoft NAV) for 9 departments (Inbound, Scanner
Picking, Picking, Packing, Outbound, Loading, Stock, Administration and Management).
- UAT test scenarios - test for the implementation of new WMS modules, updates, and hotfixes.
- Prioritize, track, and escalate issues when needed.
Provide support and troubleshooting in MS Office, and Outlook.
- Logical configuration of the workflow.
- Communication with Customer and Carriers.
- Create, maintain, and provide reports and workflow analysis for the different departments (Operations, KAM, Management) in MS
Excel.
- Analysis of customer logistics flows.
- Analysis of logistics data with a focus on the optimization of existing processes and / or implementation of new processes
