Belen Puntes

Hello!

My name is Belén Puntes and I am interested in joining your call center team. I consider myself a proactive, dynamic person, always willing to learn and improve whenever the opportunity arises. Bachelor of Social Sciences - Human Resources - Solid understanding of company processes and policies to ensure customer satisfaction and promote business success.

Highly committed to delivering excellent customer service, adept at handling difficult situations, and capable of making effective decisions under pressure. Focused on teamwork and interdepartmental collaboration to ensure optimal results.

I have experience working in customer service and my main goal is always to provide an exceptional customer experience.

Currently, I am bilingual in Spanish and English and have advanced knowledge in Portuguese, which allows me to effectively interact with clients who speak Spanish and Portuguese.

I am confident that my ability to communicate efficiently and my commitment to customer satisfaction would be of great value to your company. I have attached my resume for your consideration.

Thank you for your time and consideration!

Best regards,

Belén Puntes

I possess expertise in handling receiving and stock control tasks, backed by my professional background. My focus lies in delivering exceptional customer service by effectively resolving problems and presenting suitable solutions. I excel at effective communication and thrive in high-pressure settings. I am eager to utilize my experience to deliver outstanding customer support.

Community manager

Diploma community manager - Spanish

Association of Social Media Professionals

Baccalaureate

Social sciences specialization in social services oriented to human resources

Educational Center No. 453- Malaver-

Argentina

Mental health, approach and prevention

Panic attacks and anxiety attacks,

depression, compulsive expressive language disorder, autism and attention deficit disorder.