Ben Serridge

Experienced product leader who thrives in dynamic environments close to the leading edge of computing, driving product ideas from concept to launch and empowering the product team to deliver sustainable business impact. Skilled at cross-functional collaboration and strategic execution, developed a track record at Google of launching and scaling several consumer products, most recently leading content discovery and monetization for Google TV.

Director of Product Management, Google TV - Google - Mountain View, CA

(2020 - 2024)

Led the Content & Monetization PM team for Google TV, structuring the global 12-person PM org to deliver effectively against top product priorities by collaborating with engineering and other cross-functional leaders.

• Shaped the vision for Google TV, from standing up the infrastructure that powered early prototypes to defining the evolution of the platform as it scaled globally to over 100M devices.
• Launched new personalized content discovery experiences on TV, powered by Google’s AI/ML infrastructure. Led the weekly experiment review meetings and drove 5%-20% increases in engagement for streaming apps.
• Drove revenue growth by scaling existing ads products and by launching new monetization drivers, including built-in free live streaming channels and support for paid app placement.
• Aligned Google TV platform capabilities with company strategy into a coherent roadmap tied to a long-term vision, resulting in the beta release of TV Compose at Google I/O 2024.

Senior and Group Product Manager - Google - Mountain View, CA

(2011 - 2019)

Founding product lead for Play Movies & TV, launching the app in 2011 and then building a team to drive growth of the movies & TV vertical on Google Play by expanding globally and across device types.

• Launched Google’s first paid movies & TV service, later branded as Google Play Movies & TV and installed on over 1B Android phones globally.
• Scaled the product to over 100 countries and across platforms (iOS, web, smart TV), building a 5-person PM team and growing the transactional business at Google from $0 to $XXXM in five years.
• Drove key infrastructure investments that later enabled the launch of Google TV, a product pivot informed by a vision for the future of streaming and in alignment with evolving industry dynamics and business model requirements.

Product Manager - Google - Mountain View, CA

(2009 - 2010)

Drove several strategic product initiatives for Android, working on Books, Android Market, and the Google Store.

• Launched the Books app on Android, Google’s first modern e-reader with commerce capabilities.
• PM on Android Market during the transformation from an app marketplace on phones to a multi-vertical (Play-branded) ecosystem available on phones and tablets and web.
• PM on Google's first direct-to-consumer hardware storefront, built to commercialize the Nexus One, Google’s first flagship Android phone.

Product Manager - Google - Mountain View, CA

(2007 - 2009)

Deployed new forms of payment and enabled electronic invoicing for Google customers in Brazil, Mexico, and Argentina.

Director of Product and Software Development - SupportComm - São Paulo, Brazil

(2002 - 2007)

Reporting to the CEO and managing a team of 25, delivered content discovery solutions for mobile carriers in Brazil.

• Deployed speech recognition to automate over 10M calls / month for Telefonica’s Directory Assistance (102) service.

Site Lead - SpeechWorks (acquired by Nuance) - Puebla, Mexico

(1998 - 2002)

SpeechWorks was a speech recognition pioneer, spun out of the Spoken Language Systems Group at MIT. I was the first employee in Latin America, partnering with a local university to establish a Center of Excellence in Mexico, where the team developed Spanish language capabilities in the core product and provided professional services and sales support for the broader region, including US-based customers with Spanish language requirements.

Visiting Professor - Universidad de las Américas-Puebla (UDLA-P) - Puebla, México

(1997 - 1998)

Helped develop the world’s first Mexican Spanish continuous speech recognizer, created an undergraduate class in Speech Recognition, and served as thesis advisor for Masters and Undergraduate students.

Research Internship - Digital Equipment Corp - Cambridge, MA

(1995 - 1995)

Designed and developed components for a new speech recognition system, including data structures for word pronunciations and phonological rules, code for training context dependent acoustic-phonetic models, improvements to the core Viterbi search, and interactive search visualization tools.

Master of Engineering (MEng) - Computer Science (6-3) - MIT

Bachelor of Science (BS) - Computer Science (6-3) - MIT