Caio Machado

Logistics & Supply Chain Operations professional with 7+ years of experience in fleet management, asset lifecycle control, contract compliance, and data-driven operational excellence. Proven track record working with ERP systems, telemetry platforms, and cross-functional teams across enterprise-level accounts. 100% contract compliance maintained across 1,000+ managed assets. Reduced project lead time through optimized task distribution and inter-departmental monitoring.

Spearheaded end-to-end asset lifecycle management improving service reliability and client trust. Implemented data integrity controls via SQL/ETL processes, ensuring accurate performance reporting.

Logistics & Operations Supervisor - Via Brasil Mobility - Ribeirão Preto, São Paulo, Brasil

(2025-04)

• Fleet & Asset Lifecycle Management: Spearheaded end-to-end lifecycle control of 1,000+ operational assets, defining technical release criteria and ensuring service reliability through rigorous SLA compliance.
• Contract & SLA Compliance: Validated contractual deliverables against acceptance criteria, maintaining 100% compliance and mitigating churn risks across enterprise-level accounts.
• Telemetry & Tracking Operations: Leveraged real-time telemetry and GPS tracking data to monitor fleet information integrity, identifying systemic inconsistencies and implementing continuous process improvements.
• Logistics Process Optimization: Reduced project lead time by optimizing task distribution and monitoring inter-departmental performance through structured ticketing workflows.
• Contract Lifecycle Management: Managed end-to-end contract workflows via advanced ticketing systems, tracking milestones from onboarding to final delivery.

Logistics & Supply Chain Operations Specialist - Via Brasil Mobility - Ribeirão Preto e Região

(2021-05 - 2025-02)

• ERP Data & SQL Analytics: Executed ETL processes using SQL to explore ERP databases, identifying and resolving critical data integrity failures to ensure accurate logistics performance reporting.
• Logistics Process Mapping: Gathered operational feedback to identify workflow bottlenecks and develop new, efficiency-driven logistics processes aligned with fleet and supply chain standards.
• Incident & Claim Management: Orchestrated end-to-end incident resolution for fleet operations, overseeing claim entries in the ERP and reducing time-to-resolution while maintaining strict compliance.
• Supply Chain Account Analysis: Provided data-backed analysis of high-value operational contracts, identifying consumption and performance trends to optimize logistics costs.
• ERP Data Stewardship: Managed critical contract data and lifecycle transitions within the ERP system, ensuring 100% accuracy in billing and documentation flows.

Junior Logistics Operations Analyst - Via Brasil Mobility - Ribeirão Preto, São Paulo, Brasil

(2021-05 - 2021-10)

• Assisted in daily operational tasks, gaining foundational knowledge in fleet management and logistics.

Fleet & Logistics Operations Analyst - Bevale Distribuidora - Bebedouro, São Paulo

(2019-01 - 2019-04)

• Fleet Data Management: Managed comprehensive fleet KPIs including tire analysis, fuel consumption (average by driver/vehicle), and preventive/corrective maintenance scheduling.
• Route Optimization: Contributed to route planning and operational efficiency initiatives, reducing logistics costs and improving delivery performance.
• Vehicle Tracking & Routing: Handled real-time monitoring and platform registrations for vehicles, drivers, and routes using tracking systems.
• Supplier Management: Managed supplier relationships including registration, deadline negotiation, pricing, and payment control.
• Driver Operations: Oversaw driver team management, performance monitoring, and operational support.