Harri Timonen

Continuous learning for sustainable transition (certifications):

Datacamp career tracks: Tableau, R, Python, SQL, 2022 (in progress)

11 TFCD (Task Force on Climate-related Financial disclosures) courses, 2022

GRI Certified Sustainability Professional, 2021

Microsoft Data Analyst Associate, 2021

PRINCE2 Agile Foundation, 2020

Green Project Manager, GPM-b, 2020

PRINCE2 2017 Foundation, 2018

ISSP Sustainability Associate, 2018

ITIL Foundation, 2018

Supportive working experiences and skills:

Risk management - Frameworks (ISO31000, COSO-WBCSD), Techniques (ISO31010)

Business continuity (ISO22301) – IT (ISO 27301), Business impact analysis, resiliency

Information security – ISO 27000 series, General Data Protection Regulation, Cyber security

Customer relationships - Consultation, Service desk, Digital tools, Workshops, Remote working

Finance - Front- & Back-offices (Payments, Securities & Treasury)

User experiences (UX) and testing – Research and design techniques, Human-centred design

Soft skills

Independent working – Freelancing, Creativity & Problem solving techniques, Prioritizing & Mensa

Working with others – Empathy, Accountability, Emotional & cultural intelligences

International experiences: Finland, Scotland, Netherlands, Belgium, Spain, Poland, Portugal

Please, find more about my skills in my LinkedIn articles.

Work and international life experiences

06/2016 - current Freelancer, Remotely

Services Projects based on my skills, Translation, WordPress websites

Skills Entrepreneurship: Business, financial & marketing planning, Sales, IT, Networking

Customer service positions to finance my studies

07/2020 – 05/2021 Credit specialist, Teleperformance, Lisbon, Portugal

01/2019 – 06/2020 IT advisor in cloud infra, Capgemini, Krakow, Poland

12/2016 – 12/2018 Banking customer service specialist, Webhelp, Malaga, Spain

Achievements Top performer according to KPIs in all 3 companies, monthly employee nomination

Responsibilities Continuous improvement project (Capgemini), translations (TP), taxation (Webhelp)

Skills Customer service remotely: ServiceNow, Citrix, cloud, ITIL, Agile, Lean, Problems

Enterprise risk management, project management and IT positions

05/2015 - 11/2015 Risk Manager, Eba Clearing, Clearing house, Brussels, Belgium

11/2010 - 03/2012 Risk Consultant, Self-employed (Hapix Oy), Finland

06/2010 - 10/2010 Tester, HiQ Finland Oy, IT Services, Finland

05/2009 - 05/2010 Sabbatical, Around the world travelling: Cultural and Emotional intelligence

02/2006 - 04/2009 Risk consultant, Marsh Finland Oy, Insurance broker, Espoo, Finland

Achievements Project manager in Marsh and self-employed: 3000€ - 100 000€ projects

Responsibilities Project manager and team admin: risk mgmt., auditing, IT projects, IT main user

Skills Enterprise risk management ISO31000, business continuity ISO22301, ISMS

Banking and database administration positions

04/2005 - 10/2005 Travelled from North America to South America between jobs

12/1999 - 03/2005 Back-office & database specialist, Aktia Savings bank, Finland

Achievements Project manager: Stock exchange related projects, customer, Database admin

Responsibilities Self-directing back-office team, Stock exchange database project manager

Skills Security and treasury back-office, security database admin and management

Primary education

11/2012 - 06/2014 Postgraduate diploma in Development Management, The OU, UK

Majors Social responsibility, Sustainable development, Microfinance, Problem solving

01/1998 - 12/2001 Bachelor of Business Administration, Helia University, Helsinki

Majors Accounting, Finance, Economics, Research methods, Entrepreneurship

Thesis Private Consumption Expenditure in Finland 1975-1999

08/1995 - 05/1997 Vocational Qualification in Foreign Trade, Business College, Espoo

Major International Business Environment, Anniesland College, Scotland

08/1990 - 05/1993 Undergraduate, Espoonlahti High School, Espoo