Customer Service Representative
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I am Courteous with strong customer service orientation. I have the Ability to effectively communicate & the Ability to learn including strong problem solving skills, Dependable with proficient attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly I am patient in all customer contact situations; including maintaining a pleasant and professional tone and manner
I am Fluent speaking in English, Portuguese (Portugal/Brazil) and Spanish (Spain/Latam)
I have the knowledge and trained to these Programs and I used it before:
Knowledgeable in Microsoft Office: Excel, Word, and Power Point, Outlook
Google Drive such as Docs, Spreadsheets, Calendar.
Know how to use Drop Box, Team Viewer, Asana, SAP, Oracle, Snapshot, Workday, Salesforce,
Tickets, First Advance, Kronos
Basics Designer Thinking 90 Hours- 2017
Basics Automation 90 Hours- 2018
Technical Support & Customer Service are my relevant education and well trained with this position.
