Customer Service Agent
Envie uma proposta de trabalho diretamente para este candidato
I am a sociable happy person that enjoys helping people!
Spanish Customer Support Agent — June 2015 — March 2017
Helped customers from the latino market of a recognized internet company about issues related with billing, account management and basic troubleshooting. Educated about billing common inquiries, used knowledge bases in order to resolve basic technical issues, and provided excellent service by building trust between the company and their customers
Microsoft Office Word — Intermediate Able to create and process different types of texts, from documents to flyers, emails and more. Microsoft Office Excel— Intermediate Able to create sheets, dynamic tables, group different type of information, use data management related formulas. Computer skill — Advanced Able to use computer tools with ease, how to find information quickly, fast typing, spam / threats detections.
