Risk and Compliance Analyst - Uber COE - Limerick, Ireland
(2025-11)
- Conduct risk assessments and monitor compliance with internal policies and applicable regulatory standards.
- Investigate suspected fraudulent activity, assess risk exposure, and support controls that protect platform integrity and user safety.
- Analyze transactions to identify potentially reportable fraud attempts and emerging risk patterns.
- Compile detailed case intelligence and prepare reportable case submissions for relevant city councils.
- Analyze complex datasets to identify risk trends and translate findings into actionable process improvements.
- Manage high-priority escalations, coordinating accurate and timely resolution of compliance-related issues.
Marketing and Social Media Technician - Electroinstal Group - Maia, Portugal
(2023-09 - 2024-09)
- Performed photo editing using Adobe Creative Suite (Photoshop, Lightroom), Canva, and other AI tools.
- Managed digital operations and workflows using Meta Business Center and Google Workspace.
- Developed and executed digital marketing strategies, boosting brand awareness across three companies (Electroinstal, Forravac, and IRPM).
- Created and managed social media content for platforms such as Facebook, Instagram, and LinkedIn, increasing follower engagement by 58% over the span of a year.
- Produced high-quality audiovisual content, including photography, video, and motion graphics, to align with brand messaging and support marketing campaigns.
- Utilized SEO principles to grow organic reach by 270%, improving visibility and driving traffic to the company's digital channels.
- Implemented a weekly content calendar, streamlining workflow and ensuring consistent posting across platforms.
- Analyzed performance metrics to refine strategies, improving ROI and campaign effectiveness.
Photographer and Social Media Manager - Freelance Work - Porto, Portugal
(2022-06 - 2023-09)
- Photographer - Real estate - Portrait.
- Social Media management with Meta Business Center and Google Workspace and Canva.
- Drone Videography and Photography.
- Photo and Video editing with Adobe Suite tools, such as Photoshop, Lightroom and Davinci Resolve.
Assistant Surveyor - Murphy Geospatial - Cork, Ireland
(2021-07 - 2022-05)
- Learned to operate, calibrate, and maintain a range of advanced surveying equipment such as laser scanners, total stations, and GPS rovers, ensuring high-quality data collection and reliable results.
- Increased surveyor efficiency by 30 to 45% through seamless support and expert-derived skills.
- Upheld project accuracy by 97% through precise laser scanning and accurate point cloud alignment.
Fraud Analyst / Escalation Manager / Content Moderator - Telus International - Cork, Ireland
(2016-07 - 2021-07)
- Performed due diligence by reviewing and processing KYC documentation to ensure compliance with regulatory standards.
- Performed Money Laundering Prevention and Fraud Prevention.
- Investigated chargeback claims to identify potential fraud and ensure accurate claim resolution.
- Performed content moderation by identifying and addressing harmful content, including hate speech, graphic or violent imagery, sexual content, bullying or harassment, illegal activities, and self-harm or suicide-related material.
- Investigated spam/phishing attempts, copyright infringement, misinformation, and privacy violations.
- Handled property damage cases, ensuring timely resolution and effective communication with all parties involved.
- Monitored and enforced platform safety and compliance standards to ensure full regulatory adherence.
Security Officer - Securitas AB - Porto, Portugal
(2006-06 - 2016-05)
- Monitored CCTV cameras and fire, and alarm systems.
- Checked and secured building entrances and sensitive areas.
- Investigated suspected incidents of external fraud, employee theft, and embezzlement.
- Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
