Mushahidul Islam Chy

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.

Customers Sales Representative at ARONG, Sylhet, Bangladesh August 2021 - January 2023

• Greeted customers in a friendly and helpful manner. 
• Provided high quality customer service to customers.
• Handled sales transactionsand returns in a timely manner and answered al questions regarding products and promotions.
• Aimed to keep customers satisfied and returning to ARONG.

• Properly directed inbound calls in phone queues to improve call flow.
• Made reasonable procedure exceptions to accommodate unusual customer requests. 
• Provided accurate and appropriate information in response to customer inquiries.
• Developed effective relationships with all call centre departments through clear communication.
• Provided input to assist in selection and implementation of new phone system.

Bachelor of Arts: Theology and Islamic Studiesat Islamic Arabic University, Bangladesh

August 2018 - April 2022