Noemie Colombet

With a strong background in Customer Service, I am looking for a new professional challenge in which I can put my linguistic and relational skills to good use

Webhelp : Boursorama Banque project | Lisbon, Portugal

Customer Advisor | 08/2021 – 11/2022

• Handling of level 1 and 2 e-mails (topics covered : stock market, life insurance and credit)

Téléperformance : Expedia project | Lisbon, Portugal

Customer Service Officer | 03/2021 – 08/2021

• Management of flight/hotel reservations and refunds for the French market

AXA | Lyon, France

Trilingual Support Officer | 01/2020 – 10/2020

• Answering to inbound calls (French, Spanish and English speakers), looking for providers in order to assist customers (truck drivers)

University Rennes 2 – Rennes, France

MA in Modern Languages & International Trade | 2017 – 2019 (with honours)

• Six-month academic exchange at the Jorge Tadeo Lozano University in Bogota,

Colombia

• Core topics : geopolitics and international trade in Latin America and the Iberian

Peninsula