Content Annotator at Tech Mahindra (2025-07 – Present)
Delivering high-quality data annotation to support AI/ML model training and development
- Delivered high-quality data annotation (text, image, audio, video) to support AI/ML model training and development.
- Ensured accuracy and compliance by moderating content and adhering to strict client guidelines.
- Collaborated in fast-paced projects, meeting productivity targets while maintaining data integrity.
- Adapted to new tools and processes quickly, demonstrating flexibility and attention to detail.
Content review specialist at Cognizant Technology Solutions (2022-11 – 2025-06)
Reviewing and analyzing various types of content and ensuring compliance with legal regulations and company policies
- Reviewing and analyzing content evaluating various types of content, such as text, images, videos, or user-generated content
- Ensuring content compliance with legal regulations, industry standards, and company policies
- Making decisions and taking action on whether to approve, flag, or remove content
- Monitoring trends and emerging issues with industry trends, new regulations, and emerging issues related to content
- Maintaining confidentiality and data protection ensuring the security and confidentiality of user data and content.
Customer Service Support Specialist for Abbott Diabetes Care at Sitel Group (2021-07 – 2022-11)
Responding to customer inquiries and providing customer service support
- Responded to customer inquiries and provided timely, accurate, and professional assistance via email, chat, and phone
- Resolved customer complaints and issues, ensuring customer satisfaction and retention
- Demonstrated product knowledge and effectively communicated features and benefits to customers
- Collaborated with cross-functional teams to address complex customer concerns
