Rameen Kanwal

Project and product manager with 6+ years driving e-commerce operations, product launches, and B2B/B2C client relationships for a remote, US-based company. Currently completing a Master's in Business Analytics to pair hands-on operational delivery with data-driven decision-making.

Background includes a medical degree, contributing strong analytical rigor, structured problem-solving, and high-stakes attention to detail. Thrives in fast-paced, remote-first, cross-functional environments.

Retail Product Manager / E-Commerce Sales - Raz & Company NY - Remote

(2024-10)

• Launched the brand's e-commerce platform end-to-end, on time and within scope, overseeing requirements, design input, and launch coordination.
• Partnered with developers, designers, and marketers to integrate web and sales systems, improving operational efficiency by 25%.
• Managed end-to-end product development for jewelry collections, from concept and design through production and retail launch.
• Coordinated with vendors and manufacturers to manage production timelines and quality.
• Own social media strategy and execution across Instagram, TikTok, and Pinterest.

Chief of Staff - Mystery Diamonds NY - Remote

(2022-06 - 2024-09)

• Partnered directly with the CEO on strategic initiatives, staff hiring, and training, improving cross-team communication and accelerating project delivery.
• Oversaw logistics, sourcing, and client delivery, achieving 95% on-time delivery and exceeding stakeholder satisfaction KPIs.
• Redesigned operational workflows to improve efficiency, decision-making, and follow-through across departments.

Client Relationship Manager - Mystery Diamonds NY - Remote

(2019-11 - 2022-06)

• Acted as the primary liaison between key B2B clients and internal teams, ensuring customized product solutions and seamless project delivery.
• Managed client onboarding and issue resolution, contributing to a 95%+ client retention rate.
• Developed project scopes, timelines, and documentation, improving B2B service delivery efficiency by 20%.

Sales Manager - iValueLab / Mystery Diamonds NY

(2018-07 - 2019-12)

managed sales orders, after-sales support, and client recommendations, driving a 95% increase in client sales and satisfaction.

Content Writer - iValueLab

(2019-11 - 2020-11)

produced web content and blog marketing material.

Freelance ESL Tutor

(2018 - 2019)

taught English as a foreign language

Masters in Management - Business Analytics - Universidade Católica Portuguesa (2025)

Doctor of Medicine - Kyiv Medical University of UAFM (2015 - 2021)