Rodrigo Veloso

Senior Operations Specialist at Bolt (2024-02 – Present)

Senior Operations role managing P&L, operations strategy, and market expansion in Portugal

P&L & Revenue Growth: Full P&L accountability for Portugal, driving €2.1M GMV growth in the North region (2022-2025) through aggressive market scaling.
OPEX Reduction: Engineered a cost-efficient structure by renegotiating 3PL contracts and optimizing system workflows to slash servicing costs.
Operational Efficiency: Lowered maintenance OPEX via a strategic mechanic allocation model (11 total) and minimized hardware loss through rigorous inventory controls.
Market Expansion: Secured municipal tenders and MoUs to launch operations in new urban markets across North Portugal.
Fleet & Logistics: Orchestrated logistics for a 3,000+ vehicle fleet and managed a network of 3 warehouses (internal & external).
Leadership: Directly led a multidisciplinary team of 30+ internal/external staff and contractors.

Operations Specialist at Bolt (2022-02 – 2024-02)

Launch and management of sharing electric scooters operations across North Portugal

Launch and Management of sharing electric scooters
P&L responsibility over 7 cities in the North Portugal
Management of 20+ contractors, third party logistic partners, warehouse and street operations

Project Management - Market Customer Intelligence (Data Analytics) at NOS (2021-06 – 2021-09)

Data analytics project focused on market and customer intelligence

Collected and analyzed data on established and prospective customers and competitors
Converted data into actionable insights by predicting and modeling future outcomes

Control Management - Internship at ISCET - Instituto Superior de Ciências Empresariais e do Turismo (2020-09 – 2020-09)

Experiência