Team Manager - GUCCI - Doha, Qatar
(2021-01 - 2026-04)
- Led and developed a high-performing team within one of the world's leading luxury fashion brands.
- Cultivated and maintained strong relationships with VIP and high-value clientele.
- Drove personalized clienteling initiatives that strengthened customer retention.
- Collaborated with store leadership on commercial objectives, talent development and operational priorities.
- Ensured full compliance with brand standards, operational procedures, and luxury service expectations.
- Managed complex client situations with professionalism and discretion.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback and coaching.
- Oversaw visual merchandising standards to showcase products effectively in stores.
- Analyzed sales data to identify trends and drive strategic decisions.
Store Supervisor - Al hazm mall - Doha, Qatar
(2019-02 - 2020-12)
- Supervised daily boutique operations and customer experience standards.
- Coordinated team schedules and operational execution.
- Cultivated relationships with VIP and high-net-worth clientele, enhancing personalized service.
- Executed CRM and client engagement strategies focused on loyalty.
- Organized private shopping appointments and exclusive client experiences.
- Maintained comprehensive client profiles and leveraged customer insights.
- Contributed to commercial success through relationship-driven sales and service excellence
Senior Fashion Advisor - CHRISTIAN DIOR COUTURE - Qatar
(2016-01 - 2019-01)
- Cultivated relationships with VIP and high-net-worth clientele, enhancing personalized service.
- Executed CRM and client engagement strategies focused on loyalty
- Organized private shopping appointments and exclusive client experiences.
- Maintained comprehensive client profiles and leveraged customer insights.
- Contributed to commercial success through relationship-driven sales and service excellence
Senior Cabin Crew Supervisor - ETIHAD AIRWAYS - Abudhabi, UAE
(2008-01 - 2013-10)
- Led cabin crew teams, fostering strong communication and delivering premium customer service to international clientele.
- Oversaw daily operations of crew members, ensuring smooth workflow and adherence to service standards.
- Trained new team members on safety protocols and service standards to maintain high levels of compliance.
Cabin Crew Member - QATAR AIRWAYS - Doha, Qatar
(2007-01 - 2009-01)
