Fredy John

Senior Project & Program Manager with 15+ years of experience delivering complex, cross-functional programs across global enterprise IT environments. Expertise in end-to-end project lifecycle management, PMO governance, hybrid delivery (Agile · Scrum · SAFe · Waterfall), risk management, change management, and stakeholder management at executive level. Proven track record managing multi-million-dollar portfolios with 85–90% on-time delivery, achieving 30% improvement in delivery timelines, and driving digital transformation and operational efficiency initiatives.

Delivered $5M+ in cost savings through process optimization and automation.

Project Manager - Dell Technologies

(2015-04)

Supervised end-to-end delivery of global enterprise projects, including AWS Migration (500+ servers) and Storage Consolidation, using Agile, Scrum, and SAFe frameworks. Oversaw residency business across West and Central America, driving $1.5M/quarter projects, and improved efficiency by coordinating offshore and onshore teams. Reduced delivery costs by $240K annually through offshore optimization and saved 18% ($540K) through renegotiated vendor contracts.

Governed project scope, schedule, and budget, ensuring quality execution via Jira and Confluence and handling project changes, financial deviations, and compliance requirements. Monitored financials using Salesforce and MS Project, achieving robust budget tracking and cost control by validating forecasts and reconciling expenditures. Increased executive reporting adoption from 60% to 95% in 6 months by developing comprehensive communication and reporting plans and tracking KPIs.

Managed partner relationships and contracts, supporting seamless infrastructure engagements through effective coordination and invoicing processes.

Advisor – Services Project & Program Management - Dell Technologies

Led end-to-end delivery of large-scale, cross-functional programs across Product, Engineering, and Operations; applied Agile + Waterfall hybrid delivery models and SAFe PI planning to align execution with strategic business outcomes. Strengthened PMO governance and reporting frameworks using Confluence and MS Project — standardizing project documentation, compliance tracking, and visibility for senior leadership.

• Improved delivery timelines by 30% (average project duration: 12 months → 8.4 months, saving $400K/year in labor costs) through disciplined schedule management, proactive escalation management, and structured stakeholder alignment.
• Reduced escalations by 45% (from 8/month to 4/month), saving 12 hours/month in C-suite review time through structured conflict resolution processes and proactive stakeholder communication plans tracked in Jira.
• Automated Salesforce/Excel reports, eliminating 400 hours/year (~$18K in labor savings), reducing data errors from 12% to 2%, and improving dashboard accuracy for 25+ executives for leadership dashboards.
• Influenced senior stakeholders without formal authority across global enterprise environments; delivered regular C-suite program status reporting.

Program Management Consultant - Mphasis/HP Company

(2007-01 - 2015-04)

Evaluated data needs and workflows to assess feasibility and set priorities. Oversaw budgeting and financial tracking processes, ensuring transparency in expense monitoring, variance analysis, and alignment with planned budgets. Collaborated with cross-functional teams, clients, and vendors to drive business outcomes, strengthen partnerships, negotiate cost-effective solutions, and mitigate operational and contractual risks.

Facilitated stakeholder discussions to gather business requirements, align migration objectives, and ensure clarity across technical and business teams. Streamlined reporting and documentation processes, improving visibility into project status, risks, and key deliverables.

MBA - IT Project Management - DY Patil University

Bachelor of Computer Applications - BCA - MMCC