Hana Fahem

Dynamic and results-driven Sales Supervisor & Event Coordinator with over 4 years of experience in retail, hospitality, and event management in Qatar and Tunisia. Skilled in customer service, merchandising, inventory management, and team leadership. Proven track record of driving sales growth, coordinating high-profile events, and delivering exceptional customer experiences. Fluent in Arabic, French, and English.

Sales Supervisor & Event Coordinator - RONDVILL Katara - Doha, Qatar

(2023-01)

• Plan and execute events and promotional activities at Katara.
• Supervise daily sales operations and manage staff performance.
• Handle merchandising, customer service, and CRM systems.
• Prepare reports and maintain communication with suppliers and customers.

Sales Assistant - Harrods – Qatar Duty Free - Doha, Qatar

(2022-01 - 2023-12)

• Delivered premium customer service for a luxury retail environment.
• Managed merchandising, inventory, and cash handling.
• Prepared sales reports and maintained stock levels.

Sales Supervisor - Djerba International Airport - Tunisia

(2022-05 - 2022-08)

• Managed inventory and merchandising across multiple outlets.
• Supervised staff, reporting directly to management.
• Built relationships with suppliers and handled customer inquiries.

Event Manager - ATLAS WORLD - Sfax, Tunisia

(2020-01 - 2022-12)

• Planned and coordinated large-scale events and marketing campaigns.
• Managed partnerships, suppliers, and customer relationships.
• Led a team to ensure high-quality event delivery.

Bachelor of Sciences - Sport and Physical Education - ISEPS (2019-01 - 2022-12) Sfax, Tunisia

Bachelor of Sciences - Sfax High School (2015-01 - 2019-12) Tunisia