Hathifa Banu Meera Mohideen

Results-driven Management Studies graduate with hands-on experience in banking operations, KYC compliance, and high-volume documentation management at ICICI Bank. Recognized for maintaining 100% regulatory compliance and consistently exceeding daily productivity targets. Multilingual communicator (English, Hindi, Marathi, Tamil) with strong interpersonal skills and proven adaptability in multicultural environments.

Currently based in Doha, Qatar on a valid Hayya A1 visa and immediately available for roles in Banking Operations, Administration, or Customer Service.

Senior Associate at ICICI Bank via I Process (2024-07 – 2025-04)

Managed backend operations within the mortgage department

• Verified 35+ KYC and customer documents daily while maintaining 100% regulatory compliance.
• Resolved customer and internal queries within SLA timelines.
• Coordinated with sales teams and customers for documentation-related issue resolution.
• Maintained 100% above of daily productivity and process records with high accuracy.
• Supported onboarding and process training of 4+ new associates.

Part-Time Teacher at Akbar's Academy (2021-06 – 2022-03)

• Conducted classes and supported students in improving academic performance.
• Communicated regularly with parents regarding student progress.
• Provided one-to-one guidance to enhance learning outcomes.
• Encouraged participation in academic and extracurricular activities.

Bachelor of Management Studies in BMS – University of Mumbai (2021 – 2024)

Higher Secondary Certificate in HSC – Swami Vivekananda Jr College (2019 – 2021)

Secondary School Certificate in SSC – AFAC English School (2018 – 2019)