Irfan Sheikh

Computer Systems Engineering graduate with experience in web development, IT support, troubleshooting, and customer service. Skilled in JavaScript, React, PHP, and networking technologies, with strong communication and problem-solving abilities. Passionate about software development, cybersecurity, and learning modern technologies to deliver efficient, reliable, and user-focused IT solutions in professional environments.

Assistance Software Developer - Lunar IT Solutions - Itahari Nepal

(2025-01 - 2026-02)

• Developed, debugged, and tested web applications using React.js and JavaScript to improve functionality and user experience.
• Collaborated with senior developers in software design, implementation, and optimization.
• Conducted code reviews and unit testing to ensure software reliability and performance.
• Prepared technical documentation, project workflow reports, and feature descriptions.

Customer Services & IT Support - Bright Technical Service Pvt Ltd - Kathmandu Nepal

(2025-01 - 2026-02)

• Provided IT support for hardware, software, and network-related issues, including system installation and user account management.
• Resolved customer inquiries, technical problems, and delivery-related issues efficiently to improve customer satisfaction.
• Managed shipment tracking, returns, and communication with customers and partners to ensure smooth operations.
• Applied problem-solving and critical thinking skills to improve operational efficiency and support daily business activities.

Bsc(Hons) - Computer Systems Engineering - University Of Sunderland (2022 - 2025)

+2 - Biology Science - Koshi Saint James Residental Secondary School (2018 - 2020)

SEE - Koshi Public Academy, Inaruwa Nepal (2008 - 2018)