Magdy Alfatih
Customer service and call center agent
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نبذة
Dynamic and detail-oriented professional with a proven track record service and telephone Operation, demonstrating exceptional communication and interpersonal skills. In managing high-volume calls, providing tailored assistance to customer, and maintaining Professionalism in fast-paced environments, committed to delivering outstanding service while Fostering positive relationship with clients. Strong ability to adapt and thrive under pressure ensure Consistent achievement of organizational goals.
الخبرة
Call Center and Customer Service at Amanda travel and tourism (2019-01 – 2022-12)
Where I handled customer inquiries and assisted clients with their need
Real Estate Agent, Educational Consultant at Athur company (2022-01 – 2024-12)
Athur company that we helped students travel to Cyprus and arranged accommodation for them
Event Service Assistant – FIFA Arab Cup Qatar at Eleginceia (2025-01 – Present)
we handled event operation with fifa which improved my communication and teamwork skills
التعليم
Last year as a mechanical engineer in Mechanical Engineering – Cyprus international university
