Mahendran WimalRaj

Seeking a profession in Suitable field, which will offer responsibility, challenge and opportunities for wider experience and a better future for my self, and to contribute of the Company by utilizing capabilities

Store In Charge - JK Electric company - Ar Rayyan, Qatar

(2022-11)

Sales supervisor - Suwanda industries (pvt) Ltd - Ampara, Sri Lanka

(2021-01 - 2022-08)

Sales Representative - NRN & sons Distributor at Colombo Commodities - Ampara, Sri Lanka

(2020-01 - 2022-01)

Sales Representative - NRN & sons Distributor - Ampara, Sri Lanka

(2019-01 - 2021-10)

Office Administrative officer - Hydraulic center Company .W.L.L - Doha, Qatar

(2014-04 - 2019-12)

• Ensures proper filing of all documents, employees files and other legal documents of the company
• Preparing joining report for all the new employees
• Determine staffing requirements, conduct interviews, hire and train new staff
• Maintain records of expiry date and renewal of employee documents such as passport, labor card, health card etc
• Assisting Finance department in preparing Payroll / salaries
• Perform clerical duties such as photocopying, scanning and inquiring HR-related issues
• Implement health, safety & environmental Policy and Procedures
• Ensure effective functioning of all activities at HR & Admin
• Coordinate special projects and events, office activities and meetings
• Provide administrative assistance to other Departments
• Measure employee retention and turnover rates
• Overview daily operations of the HR department

Network Assistant IT technician - Vista Computer solution - Klang, Malaysia

(2013-01 - 2014-01)

• Provide end user support for the users
• Maintain the computers with software updates
• Troubleshoot hardware/network issues
• Updating the support documentation
• Report to the Network administrator
• Perform computer services as scheduled

Network Assitant/IT desktop support - SEALORD CONTAINERS (PVT) Ltd - Colombo 1, Sri Lanka

(2010-06 - 2013-03)

maintaining the network stability, providing end-user support, inspect security aspects in the network, and future planning of network implementation & expanding

Network assistant - TVS AUTO parts (PVT)LTD - Colombo 1, Sri Lanka

(2010-01 - 2013-01)

• Mange Cisco products and managing PABX
• Support to main Database systems and taking necessary backups
• Coordinating with vendors
• Updating system documentations
• Network monitoring and troubleshooting
• Router configurations
• Reporting to the management and providing reports
• Perform computer services as scheduled
• Maintain the computer with software updates
• Track, monitor and on help desk incidents within defined customer service levels
• Train and supervise other supporting engineering staff

Network lecture - IDM City campus #3 - Colombo 14, Sri Lanka

(2011-08 - 2012-05)

• Lectured Computer Hardware, Advance Diploma Computer Networking
• Lectured for HND batches Networking Concept, and Network Infrastructure

IT help desk support - Etisalat srilanka - Colombo 4, Sri Lanka

(2010-02 - 2010-06)

• Perform computer services as scheduled
• Maintain the computers with software updates
• Provide end user support for the users
• Troubleshoot hardware issues
• Updating the support document
• Reporting to network administrator

IT help desk support - Etisalat Call center - Colombo 10, Sri Lanka

(2010-01 - 2010-05)

• Perform computer services as scheduled
• Maintain the computers with software updates
• Provide end user support for the users
• Troubleshoot hardware issues
• Updating the support document
• Reporting to network administrator

IT help desk support - hutchsion telecommunication - Colombo 1, Sri Lanka

(2009-09 - 2010-02)

• Provide end user support for the users
• Maintain the computers with software updates
• Troubleshoot hardware issues
• Updating the support documentation
• Report to the Network administrator
• Perform computer services as scheduled
• Diagnosing and resolving a wide range of technical issues over the phone
• Ensuring that all call details are captured and entered in the Duo system
• Answering & responding to call and request within given limited time scales

IT Help desk support - Hutch Call Center - Colombo 1, Sri Lanka

(2009-01 - 2010-01)

• Provide end user support for the users
• Maintain the computers with software updates
• Troubleshoot hardware issues
• Updating the support documentation
• Report to the Network administrator
• Perform computer services as scheduled
• Diagnosing and resolving a wide range of technical issues over the phone
• Ensuring that all call details are captured and entered in the Duo system
• Answering & responding to call and request within given limited time scales

High school or equivalent - Microsoft® Specialist - Microsoft (2015-12 - 2015-12)

High school or equivalent - Microsoft® Certified Technology Specialist (MCTS): Windows 7 Configuration - Microsoft (2012-04 - 2012-04)

High school or equivalent - Microsoft® Certified Professional (MCP) - Microsoft (2012-04 - 2012-04)

Bachelor's degree - BTEC HND in Computing (ICT system support) - IDM City Campus #3 (2011-08 - 2011-08)

Diploma - Linux Administration - IDM City Campus #3 (2011-10 - 2011-10)

Diploma - PC Assembling, Networking & User Technical support - IDM City Campus #3 (2010-05 - 2010-05)

Diploma - Mobile Phone Repairing - Sydney Business School (2009-12 - 2009-12)

Diploma - Computer Studies - Golden key institute (2007-07 - 2007-07)