Marwen Trabelsi.

Senior Luxury Sales Specialist with 4+ years of experience at CHANEL and Hermès, proven record of exceeding KPIs by 150% and generating 1M+ LinkedIn digital impressions to drive brand loyalty, Expert in HNWI / UHNWI Clienteling with a proven ability to drive multi-category high-ticket sales (500K+QAR) through advisory and trust-based strategic relationships.

Luxury Brand Ambassador at CHANEL (2025-02 – Present)

Luxury Brand Ambassador at CHANEL

• Exceeded initial sales targets by 115% within the first 60 days of joining, maintaining the 150% KPI achievement streak proven in earlier role
• Achieved a 40% conversion rate via 'Olfactive Storytelling' in bespoke consultation
• Boosted Average Transaction Value (ATV) by 20% through using deep product knowledge to upsell luxury collections

Fragrance Specialist at Palais Royal | Blue Salon (2022-04 – 2024-10)

Fragrance Specialist at Palais Royal | Blue Salon

• Surpassed sales target by 120-150% consistently through exceptional customer service and olfactive storytelling
• Achieved 35% repeat business by managing relationships with 50% VIP clients using advanced CRM tools
• Delivered bespoke consultation for UHNW individuals, directly resulting in increased basket value

Independent Luxury Consultant (contract) at Hermès (2021-03 – 2022-02)

Sales Independent Luxury Consultant at Hermès

• Boosted sales by 30% during exclusive events by providing premium customer services and brand ambassadorship
• Enhanced brand loyalty and repeat visit frequency through strategic engagement with high-profile clientele

Bachelor in English in Marketing & Communication / Business Communication – Bourguiba High Institute of Modern Languages (2018 – 2021)

Technical Training in Applied Algorithmic Thinking – RBK — Technopole Al Ghazela (2020 – 2021)