Naief Ajour

Technology sales and pre-sales professional with 5+ years of experience owning the full commercial lifecycle — from outbound prospecting and discovery through solution design, product demonstrations, proposal writing, and deal closure. Equally comfortable hunting new logos and growing revenue within existing accounts.

Background spans fintech SaaS, cloud infrastructure (IaaS/PaaS/SaaS), and AI-powered digital platforms, with hands-on technical depth in software engineering and cloud architecture. Experienced engaging both business decision-makers and technical architects — including C-level and VP stakeholders — across enterprise and mid-market accounts in Qatar, Jordan, and the broader Gulf. Fluent in Arabic and English. Currently based in Doha; available on-site upon joining in KSA or UAE.

Business Development & Solutions Consultant at Dakkakeen Group (2025-05 – Present)

Own new business development and account expansion for AI-powered SaaS platforms — managing the full sales cycle from prospecting and qualification through discovery, solution positioning, proposal delivery, and deal closure.

• Own new business development and account expansion for AI-powered SaaS platforms — managing the full sales cycle from prospecting and qualification through discovery, solution positioning, proposal delivery, and deal closure.
• Deliver consultative product demonstrations and solution walkthroughs to business and technical stakeholders, connecting platform capabilities to client pain points and operational challenges.
• Lead pre-sales technical engagements including PoC scoping, solution design documentation, and integration planning across backend and frontend digital platforms.
• Collaborate with product and engineering teams to develop tailored solution proposals and RFP responses, ensuring technical accuracy and alignment with client requirements.
• Identify upsell and cross-sell opportunities within existing accounts; maintain post-sale relationships to drive platform adoption and revenue expansion.
• Track pipeline status, forecast accuracy, and engagement activity in CRM tools, ensuring consistent visibility across the sales team.

Cloud Solutions Intern at Alibaba Cloud (2024-12 – 2025-05)

Built hands-on expertise in cloud infrastructure, IaaS/PaaS/SaaS deployment models, scalability frameworks, and hybrid cloud architectures — directly applicable to positioning cloud and AI solutions with technical credibility.

• Built hands-on expertise in cloud infrastructure, IaaS/PaaS/SaaS deployment models, scalability frameworks, and hybrid cloud architectures — directly applicable to positioning cloud and AI solutions with technical credibility.
• Supported technical pre-sales conversations around performance, reliability, and enterprise cloud architecture with prospective clients and internal teams.
• Achieved three Alibaba Cloud Associate certifications: Cloud Computing, Cloud Security, and Business Solutions.

Pre-Sales Engineer at Wallet JO (2020 – 2023)

Served as the primary technical advisor and commercial point of contact across the full pre-sales lifecycle for fintech and POS solutions — managing multi-stakeholder enterprise accounts from discovery through deployment planning and deal closure.

• Served as the primary technical advisor and commercial point of contact across the full pre-sales lifecycle for fintech and POS solutions — managing multi-stakeholder enterprise accounts from discovery through deployment planning and deal closure.
• Generated new business through structured outbound outreach — cold calls, email campaigns, and in-person networking — building a consistent pipeline of enterprise and mid-market prospects.
• Conducted structured needs analyses and designed tailored solution architectures and proposals aligned to each client's technical environment and business requirements.
• Delivered product demonstrations and built PoC environments tailored to client use cases, consistently influencing purchase decisions in competitive bids.
• Prepared detailed technical proposals and RFP responses in Arabic and English, coordinating with internal sales, product, and support teams to ensure accuracy and on-time delivery.
• Managed complex, multi-stakeholder sales cycles — adapting messaging and demos to resonate with both technical architects and C-suite executives.
• Maintained trusted advisor relationships across multiple stakeholder levels, enabling repeat business, account expansion, and consistent long-term client retention.
• Provided cost estimates and delivery plans, giving sales leadership the inputs needed to negotiate and close deals confidently.

Customer Operations Specialist at Concentrix (2022-03 – 2024-09)

Managed high-volume client-facing cases across multiple channels in a fast-paced, KPI-driven environment — developing strong communication, stakeholder management, and structured problem-solving skills.

• Managed high-volume client-facing cases across multiple channels in a fast-paced, KPI-driven environment — developing strong communication, stakeholder management, and structured problem-solving skills.
• Maintained consistent quality and satisfaction scores, reinforcing the discipline and customer-first approach essential to long-term commercial relationships.

Bachelor's Degree in Software Engineering – Islamic Sciences University, Jordan