ACADEMIC RECORDS ASSISTANT (STUDENT RECORDS DEPARTMENT), NORTHWESTERN UNIVERSITY IN QATAR
April 10th 2022 – October 10th 2022
- Maintaining the Student Records mailbox regularly.
- The first point of contact for releasing all outgoing documents to students and graduates such as transcripts, enrollment letters and graduation packages.
- Responsible for scanning documents into Etrieve and accurate filing of all documents.
- Receiving and preparing enrollment and graduation verification requests regularly.
- Assisting in updating the database in capturing data of NUQ students/alumni accurately so that the reports can be generated to suit the operational needs of the institutions.
- Providing administrative support for the records office by preparing forms, reports, and other correspondence relevant to the students.
- Collecting, organizing, and processing information on courses/class schedules and recording all course descriptions on SES.
- Recording all room assignments on outlook and manage adhoc room bookings.
ADMINSTRATIVE ASSISTANT (STUDENT AND ENROLLMENT SERVICES DEPARTMENT), UNIVERISTY OF CALGARY IN QATAR
September 1st 2019 – March 31st 2022
- Serving as receptionist in the Student Services department and directs in-person and telephone inquiries.
- Providing secretarial support (typing, proofreading, translating, editing and formatting documents).
- Providing one-on-one application assistance for prospective students.
- Managing applications and student documentation, creating physical files, and entering new/updated data on the system.
- Assisting the Admission Officer with reviewing and evaluating local school applications to determine if they can be considered for enrollment.
- Arranging and invigilating English test for applicants.
- Data entry of students’ information and retrieving them by using PeopleSoft, SharePoint and SMS Ooredoo systems as directed.
- Responsible for Student and Enrollment Services mailbox.
- Work as a moderator for distributing emails to all UCQ students by using ucqallstudents-L Moderator Authentication.
- Generating attendance report and transcript to current students and sponsors/institutions by using People Soft IBM Cognos in each end of month/semester.
- Responsible for alumni, current student and insurance lists.
- Booking and completing service requests for all classrooms and meeting rooms.
- Scheduling classroom space based on the teaching timetable provided, in addition to final exams.
- Assisting in organizing events like: Orientation Day, Open house, Convocation, Awards Night, and other student events.
- Editing and translating marketing press, social media posts, university advertisement videos and other departments’ documents.
- Printing student, faculty, and staff ID cards.
- Ensuring office supplies are maintained.
RECEPTIONIST/ PROSPECTIVE STUDENT ADVISOR (STUDENT AND ENROLLMENT SERVICES DEPARTMENT), UNIVERISYT OF CALGARY IN QATAR
May 6 ,2018 – August 28 ,2019
- Welcoming (in person or on the phone) prospective students, current students, faculty, and the general public, relaying accurate information and directing to the appropriate person or resource.
- Providing basic information to prospective students about UCQ and the programs of study and refer prospective students to Student Services for detailed information.
- Support the Student Services Office with administrative and clerical tasks including the creation and distribution of correspondence and informational materials, including mailout.
- Assist with recruitment and other university events such as open house and orientation.
- Perform general office duties including filing; mail/fax distribution; photocopying; and receiving/sending courier shipments (DHL).
- Seeks out or takes on new or temporary responsibilities as and when they arise such as data entry, booking classrooms and meeting rooms, translating, planning and organizing events.
- Maintains the appearance of front area to ensure guests have a positive first impression.
