Souhir Mosbahi

Results-driven customer service and sales professional with strong experience in retail, entertainment, and client-facing roles. Proven ability to build strong customer relationships, handle front desk operations, and consistently meet or exceed performance targets. Skilled in communication, coordination, and delivering high-quality guest experiences in fast-paced environments.

Sales Advisor - Serpil – Women's Accessories Store - Doha, Qatar

(2023-09 - 2026-04)

• Assisted customers with product selection and styling recommendations
• Delivered high-level customer service to enhance satisfaction and repeat business
• Handled transactions, product displays, and daily sales operations
• Contributed to achieving monthly sales targets through upselling techniques sales advisor - lozan fashion abaya

(2023-01 - 2023-08)

• Supported daily store operations and customer service activities
• Built strong customer relationships and provided personalized recommendations
• Managed cashier duties and maintained store presentation standards

Sales Supervisor - KidZania – Aspire Zone - Doha, Qatar

(2022-01 - 2023-01)

• Supervised sales foor operations and supported team performance
• Handled guest inquiries, complaints, and service recovery
• Ensured smooth customer fow and high-quality guest experience
• Trained and supported junior staff members

Master's Degree - Cultural Science & Theatre - Higher Institute of Dramatic Arts

High School Diploma - Literature