Alexandra Brinas
Ambitious and responsible person with good communication and organizational skills
Despre
Ambitious and responsible person with good communication and organizational skills. Quick learner, adaptable to new environments, and able to work efficiently both independently and as part of a team. Motivated to grow professionally and contribute positively to the workplace.
Experiență
Technical Telecomunication Support - INES GROUP SRL - București, Romania
(2023-09-01 - 2023-10-11)
- Receiving customer incident reports via phone, email, or other specific communication systems
- Providing remote technical support in accordance with the established Service Level Agreement (SLA)
- Analyzing and resolving reported incidents within the limits of assigned responsibilities
- Maintaining communication with the customer and all parties involved until the incident is resolved
- Acting as technical support for field operators
- Monitoring and reporting incidents and reported issues
- Assisting in the verification and updating of documentation related to technical solutions and work procedures
Textile Quality Inspector - Italian Knitwear - Craiova, Romania
(2023-11-15)
- Collaboration with the production and technical departments
- Identification of manufacturing defects
- Interpretation of technical sheets
Educație
Postgraduate Studies - Industrial Design and Business Management - Faculty of Industrial Design and Business Management (2025-10-01)
Bachelor's Degree - Applied Electronics - Faculty of Automation, Computers and Electronics (2019-08-31 - 2023-07-06)
High School Diploma - Computing Technician Operator - Technical College Motru (2015-08 - 2019-06)
