Alexandra Brinas

Ambitious and responsible person with good communication and organizational skills. Quick learner, adaptable to new environments, and able to work efficiently both independently and as part of a team. Motivated to grow professionally and contribute positively to the workplace.

Technical Telecomunication Support - INES GROUP SRL - București, Romania

(2023-09-01 - 2023-10-11)

• Receiving customer incident reports via phone, email, or other specific communication systems
• Providing remote technical support in accordance with the established Service Level Agreement (SLA)
• Analyzing and resolving reported incidents within the limits of assigned responsibilities
• Maintaining communication with the customer and all parties involved until the incident is resolved
• Acting as technical support for field operators
• Monitoring and reporting incidents and reported issues
• Assisting in the verification and updating of documentation related to technical solutions and work procedures

Textile Quality Inspector - Italian Knitwear - Craiova, Romania

(2023-11-15)

• Collaboration with the production and technical departments
• Identification of manufacturing defects
• Interpretation of technical sheets

Postgraduate Studies - Industrial Design and Business Management - Faculty of Industrial Design and Business Management (2025-10-01)

Bachelor's Degree - Applied Electronics - Faculty of Automation, Computers and Electronics (2019-08-31 - 2023-07-06)

High School Diploma - Computing Technician Operator - Technical College Motru (2015-08 - 2019-06)