Daniela Mardari

MANAGEMENT • SALES • HOSPITALITY

Talent

BucureşciMembru din 9 noiembrie 2026

Operational management and team leadershipSales management, negotiation and B2B business developmentCustomer relations, complaint handling and service qualityPlanning, organisation and sales performance monitoringMicrosoft Office

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Despre

Experienced manager with a background in hospitality and commercial operations, including hotel front office management, team leadership, sales management and B2B business development. Skilled in coordinating daily operations, managing client relationships, negotiating commercial partnerships and driving sales performance. Customer-focused, adaptable and highly organised, with fluent English and Russian.

Experiență

General Manager at MOLD MOB IMPORT (2021-11 – 2026-08)

Managed commercial activities, focusing on wholesale sales and the development of the B2B business segment.
Negotiated business agreements and maintained relationships with business partners.
Set commercial objectives, monitored sales performance and coordinated the team.
Participated in the recruitment and onboarding of new business collaborators.

Sales Director at MOLD MOB IMPORT (2017-09 – 2021-11)

Prepared commercial quotations for furniture products and advised clients on suitable solutions.
Negotiated commercial terms, prepared contracts and managed payment processes and transactions.
Monitored customer orders throughout the fulfilment process and coordinated with relevant departments to ensure delivery within agreed deadlines and specifications.

Front Office Manager at Hotel Jolly Alon (now MIMI Hotel) (2015-06 – 2017-08)

Managed front office operations and coordinated daily workflows in collaboration with the hotel's departments.
Handled reservations in the hotel management system and coordinated hotel events, including banquets and conferences.
Developed B2B partner relationships and managed requests relating to room reservations.
Planned team duties, trained and supported employees, and contributed to recruitment and onboarding.
Handled guest concerns and complaints, resolving issues promptly and professionally to maintain a high level of guest satisfaction.

Receptionist at Hotel Jolly Alon (now MIMI Hotel) (2015-02 – 2015-06)

Managed guest check-in and check-out procedures and processed payments for hotel services.
Provided guests with information about hotel services and facilities and assisted them throughout their stay.
Responded to guest requests and coordinated solutions with the relevant hotel departments.