Customer Success Manager at Oracle
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Dynamic and results-driven Senior Lead Customer Success Manager with extensive experience in managing customer relationships and driving product adoption across diverse industries. Proven track record in enhancing client satisfaction, implementing successful strategies, and leading cross-functional teams to exceed performance goals
Senior Lead Customer Success Manager
(SaaS)
As a Sr. Lead Customer Success Manager I am managing a portfolio of 27
customers from various industries, in the Middle East with an Annual Recurring Revenue
(ARR)8M $ and a Total
Contract Value (TCV)25M $ My role is to be a trusted advisor for customers in my portfolio and to shape together with them future strategies for developing the adoption and the benefits of
Oracle Cloud products (ERPM,HCM, Infrastructure and platform).
Main objectives highlighted in my portfolio:
