Sergiu Ion

Despre mine pot să vă spun că sunt o persoană comunicativă şi îmi place să învăţ lucruri noi.

Experienţa mea este în zona de Presales IT pe parte de Networking şi securitate din proiecte la următoarele companii:

• S&T România / Kontron - 7 ani - integrare de soluţii multivendor pentru clienţi din România din domeniul public şi privat
• IBM România - 5 ani - proiecte în cloud pentru clienţi din afara României
• Logicom Distribution - colaborare cu echipa Cisco România
• R.A. Rasirom - proiecte cu statul român (inclusiv proiecte clasificate).

În aceste companii am lucrat la crearea de oferte tehnice şi arhitecturi pentru proiecte în Public şi Private sector, caiete de sarcini (RFP/RFQ), matrici de complianţă, estimări de configuraţii şi costuri (Bill of Materials) hardware, software, licenţe, servicii, dezvoltarea, menţinerea relaţiei şi obţinerea de discounturi de la parteneri şi vendori.

Certificări: Cisco CCNP Enterprise, CCNA, CCDP, Cisco Certified Specialist - Enterprise Design, Juniper JNCIA, Microsoft Azure Fundamentals.

Expertise in CISCO, Juniper and Fortinet technologies, providing presales support and developing technical proposals for projects in diverse markets in the Public and Private sector, responding to technical specifications (RFP/RFQ), configuration and cost estimates (Bill of Materials). Successfully managed client environments and coordinated delivery team tasks at IBM - InCrys, S&T Romania - Kontron, Logicom Distribution and Rasirom R.A., enhancing operational efficiency. Skilled in creating infrastructure solutions and maintaining vendor relationships, contributing to business growth.

Certified in Cisco CCNP Enterprise, CCNA, CCDP, Cisco Certified Specialist - Enterprise Design, Juniper JNCIA, Microsoft AZURE Fundamentals.

Designer - Presales Network Engineer at Regia Autonoma RASIROM (2021-03 – 2022-02)

Focused on developing and implementing network designs tailored to client needs. Provided technical guidance and crafted proposals to support sales efforts. Managed project timelines and collaborated with cross-functional teams to ensure seamless integration. Specialized in utilizing advanced networking technologies to optimize performance and reliability.

• Developed customized network designs, enhancing client infrastructure efficiency.
• Provided technical proposals, aiding in successful presales initiatives.
• Coordinated project timelines with teams, ensuring timely delivery.
• Utilized advanced networking solutions to boost system performance.

CISCO PreSales Engineer at Logicom Distribution (2019-11 – 2020-06)

Focused on providing technical expertise in networking and security solutions at Logicom Distribution. Engaged with clients to understand their needs and present suitable Cisco solutions. Collaborated closely with sales teams to drive customer acquisition and retention through effective technical presentations.

Developed customized network and security strategies to meet diverse client requirements. Ensured seamless integration of Cisco products into existing systems to enhance operational efficiency.

• Delivered technical presentations to potential clients.
• Collaborated with sales teams to tailor solutions, resulting in an improvement in customer satisfaction.
• Created customized network strategies for clients, ensuring alignment with their operational goals.
• Facilitated integration of Cisco products, enhancing system efficiency for various organizations.
• Provided guidance in security solutions, successfully addressing client challenges.

IBM Cloud Managed Application Services Romania - SAP Client Tribe at IBM - Incrys (2018-03 – 2019-10)

Managed projects within the SAP Client Tribe at IBM Cloud Managed Application Services in Romania. Focused on maintaining the health and performance of client environments. Ensured adherence to customer-specific standard operating procedures and policies. Collaborated with the operating systems team to address and resolve escalated issues efficiently.

• Maintained client environments, ensuring optimal performance and stability.
• Adhered to customer-specific SOPs and policies to meet compliance standards.
• Collaborated with OS team to troubleshoot and resolve complex escalations.

CMS Delivery Planning IT Specialist at IBM - Incrys (2016-01 – 2018-03)

Focused on managing and coordinating delivery planning for IBM Cloud Managed Services (CMS) projects. Key tasks included identifying necessary business and delivery representatives and documenting them in IBM Rational Team Concert.

Responsibilities extended to reviewing and approving high-level and solution design documents, as well as coordinating delivery reviews with development teams. Also involved in creating service responsibility matrices and preparing cost inputs for labor. Played a crucial role in ensuring deployment readiness by conducting surveys and scheduling reviews to assign project managers.

• Logged necessary business and delivery contacts in IBM Rational Team Concert for project tracking.
• Reviewed and approved high-level and solution design documents, ensuring comprehensive project planning.
• Prepare solution documentation: HLD, LLD, BOM, SDD, and pricing inputs.
• Coordinated delivery reviews of various documents with development teams to maintain project alignment.
• Developed service responsibility matrices to clarify roles and responsibilities across teams.
• Conducted deployment readiness surveys and organized reviews, facilitating smooth project execution.

Cloud Managed Services Engagement Network Architect at IBM - Incrys (2014-03 – 2016-01)

Served as a Network Architect, focusing on designing tailored network solutions for seamless customer access and data migration beyond the IBM Cloud Managed Services data center. Provided consultancy and presales support, collaborating closely with the sales and engagement teams to address customer needs. Developed comprehensive technical proposals, presentations, and project estimates to facilitate network configurations.

• Designed custom network solutions facilitating customer access and data migration beyond data center edges.
• Delivered consultancy and presales support to sales and engagement teams, enhancing customer satisfaction.
• Created technical proposals and presentations, contributing to informed decision-making processes.
• Estimated project costs accurately with detailed Bill of Materials, ensuring budget adherence.

Networking & Security Solution Architect at S&T Romania (Kontron) (2007-08 – 2014-02)

Served as a Networking & Security Solution Architect at S&T Romania, focusing on designing infrastructure solutions using CISCO products. Actively engaged in promoting and selling networking solutions while maintaining strong relationships with vendors and partners. Provided consultancy and presales support, contributing to technical proposals, presentations, and project estimates. Conducted product demonstrations and followed up on new leads to expand business opportunities.

• Designed infrastructure solutions centered on CISCO technologies, enhancing network efficiency.
• Design and support network & security solutions (LAN/WAN, NGFW, UTM, VPN).
• Promoted and sold networking solutions, boosting sales and market presence.
• Developed and maintained business relationships with vendors and partners, ensuring collaboration.
• Provided consultancy and presales support, aiding in proposal creation and presentations.
• Conducted product demonstrations, resulting in increased client engagement and new leads.

Presales Engineer at Q'Bit Systems (2005-09 – 2007-08)

During the tenure at Q'Bit Systems, focused on deploying CISCO networking solutions tailored for the small and medium business sector.

Responsibilities included installing, configuring, and testing a variety of network equipment such as routers, switches, servers, and more. Additionally, worked on setting up CMTSs, DOCSIS cable modems, CATV, CCTV, wireless, and VoIP equipment to ensure seamless operations. Another key area was the implementation of Quality of Service (QoS) to enhance network performance.

• Installed and configured routers and switches for enhanced network efficiency
• Tested and deployed servers and CMTSs, ensuring optimal performance
• Set up DOCSIS cable modems and CATV/CCTV equipment to expand service offerings
• Implemented wireless and VoIP equipment to improve communication capabilities
• Applied QoS protocols to maintain network quality and reliability

Telecommunication Master Diploma in Electronics Telecommunications and Information Technology, Quality and Reliability Engineering – The University of Polytechnics, Bucharest, Romania (2005 – 2007)

Telecommunication Engineer Diploma in Electronics Telecommunications and Information Technology, Multimedia Numerical Communications and Hi-Fi – The University of Polytechnics, Bucharest, Romania (2000 – 2005)

Junior Programmer Diploma / High School Diploma in Computer Science – Spiru Haret College, Tulcea, Romania (1996 – 2000)