Abdallah Jarghon

I am a calm and reliable IT professional with 7+ years of experience in IT support and system administration, stay composed under pressure, and focus on understanding problems before solving them. I am legally resident in Belgium and fully eligible to work. I have strong English skills, am currently improving Dutch (Level 2.1), and am looking for a stable long-term IT role.

Remote Technical Support Specialist at Kayan Tech (2021-10 – 2025-10)

• Coordinated tasks between technical teams using Jira and Trello project management tools.
• Conducted system analysis and testing for web and mobile applications.
• Developed and maintained WordPress websites for company clients.
• Managed web hosting environments, configured domain settings and DNS records.
• Administered Google Workspace accounts and settings for clients.

Networking and IT Support at Mughtarib Food Company (2018-04 – 2021-08)

• Supported IT systems and network connectivity to ensure stable LAN environments.
• Installed and configured business systems for internal applications and IT integration.
• Managed user accounts, access permissions, and email systems for secure connectivity.
• Performed system maintenance, backups, and network troubleshooting for switches and routers.
• Maintained IT/network inventory and coordinated infrastructure upgrades with vendors.
• Assisted in setting up Wi-Fi access points and configuring local network devices.

Laboratory Operations Support at Al-Basma Medical Laboratory (2016-01 – 2018-03)

• Entered patient test results and managed medical records in laboratory database systems.
• Maintained Windows OS and Microsoft Office for 9+ workstations in healthcare facility.
• Provided technical support for laboratory information systems and medical software applications.
• Performed accurate data entry and documentation using Excel and SPSS.
• Configured user accounts and access controls for medical staff
• Troubleshot medical software and hardware issues including printers and barcode scanners.

Master of Science in Computerization – AUG Al-Azhar University Gaza (2016 – 2019)

Bachelor of Science in Information Technology – University College of Science and Technology (2012 – 2016)