Sergiu Prodan

Salesforce Platform Engineer with 4+ years of enterprise development experience at a Big Four consultancy. Specialized in building scalable Apex solutions, cross-system integrations, and applications for regulated industries, including pharmaceuticals, government, and healthcare.

Experienced across the full Salesforce stack: Sales Cloud, Service Cloud, Field Service, and Experience Cloud. Multiple professional certifications spanning Salesforce, MuleSoft, AWS, and Okta.

Salesforce Developer at Deloitte (2021-11 – Present)

• Design and deliver Salesforce solutions for enterprise clients across pharma, government, healthcare, and field service industries, handling full development lifecycle from requirements through deployment.

• Develop complex Apex classes, triggers, and batch processes using enterprise design patterns (fflib framework), including Service Layer, Domain Layer, Selector Layer, and Unit of Work for transaction management.

• Implement record-level security models using Apex Managed Sharing with custom sharing reasons, enforcing data isolation in multi-tenant regulated environments.

• Design and build REST API integrations between Salesforce and external systems (AWS, third-party platforms), handling authentication, error handling, and JSON data transformation.

• Build Experience Cloud customer portals with authenticated access, custom forms, and record visibility controls using sharing rules and field-level security.

• Collaborate directly with business stakeholders across multiple countries to gather requirements, propose technical solutions, and deliver iterative releases.

Technical Account Manager - Okta at CGS (2025-02 – 2026-04)

• Manage technical relationships and drive account growth for Okta identity management solutions across enterprise clients.

• Provide technical consultation on IAM implementations including Single Sign-On, SAML, OAuth 2.0, and OIDC protocols.

• Conduct product demonstrations and technical architecture reviews for key stakeholders. Business Sales Advisor at Vodafone (2021-07 – 2021-11) Managed B2B client relationships, identifying technical needs and recommending suitable telecommunications solutions.

• Achieved monthly sales targets through strategic outreach while maintaining high customer satisfaction.

Financial Consultant at NN (Self-Employed) (2021-01 – 2021-07)

• Conducted risk assessments and delivered customized insurance solutions, managing client relationships from negotiation through claims processing.

Bachelor in Industrial Economic Engineering – Transilvania University of Brașov

Professional Development in Java Development Program – Software Development Academy (SDA)