Filip Jakovljevic
Computer science
Талент
SmederevoЧлан од 17. мај 2026.
Kinco DToolsiFIXSIMATIC WinCCSiemens TIA PortalEasyBuilder ProFactory I/OLOGO!Soft ComfortMicrosoft OfficeGenesysSalesforceServiceNowe42 UltiproPlayerLyncKoerberSlackMerakiCommand Center ClientVMwareEnglish language level C1
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Kinco DToolsiFIXSIMATIC WinCCSiemens TIA PortalEasyBuilder Pro
О мени
HMI Programmer / Computer science / Customer support
L1 Help desk agent
Искуство
HMI Programmer / Computer science / Customer support - 2020 - 2023
Creation of human-machine interface
Connecting signals to the desired bodies and assigning functions
Company computer setup/maintenance
End user computer setup/maintenance
End user support for HMI systems
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L1 Help desk agent - 2024 - Present
Supporting the Krispy Kreme chain across the United States
Providing first-line technical assistance to store employees
Providing first-line technical assistance to store management
Troubleshooting POS systems
Troubleshooting network connectivity
Troubleshooting hardware peripherals
Troubleshooting software applications
Ensuring minimum downtime and smooth store operations
Supporting third party applications
Logging and escalating issues
Following detailed protocols
Образовање
Electrical engineer for process management 2007 - 2011
Computer science 2011 - 2017
Вештине
Computer science
