Ivan Rapaić

As a Data Analyst in Product Operations, I focus on enhancing data-driven decision-making and optimizing data, product, and operational workflows. I utilize Pendo and Snowplow to analyze user behavior and track product engagement, while leveraging Amazon Athena and Snowflake for data warehousing and complex querying. I also develop dashboards in Tableau and Power BI to deliver actionable insights to stakeholders and support strategic decisions.

I previously worked in the telecommunications industry, building a strong foundation in data analysis and reporting.

Senior Data Analyst - Product Operations at Clarivate (2025-01 – Present)

• Led initiatives to streamline data processes, improving operational efficiency in the Life Sciences and Healthcare sector
• Maintained rigorous data quality standards to ensure high-performance outcomes
• Collaborated with cross-functional product teams to refine analytics tools, enhancing user experience

Data Analyst - Crowdsource Optimization Engineer at Accenture (2024-01 – 2025-01)

Focused on optimizing network performance using crowdsourced big data by identifying patterns, trends, and anomalies affecting network performance

• Performance monitoring and analyzing KPIs such as latency, throughput, coverage etc.

Data Analyst - Mobile Network E2E Performance Analyst at Accenture / Umlaut (2020-01 – 2024-01)

• Deep analysis of mobile networks based on drive test benchmark projects performed worldwide
• Built predictive models and analytics solutions to improve product performance and forecasting accuracy.

Bachelor of Engineering – University of Belgrade (2014-10 – 2020-10)