Personal/Executive Assistant at SKO Clearing Depo LLC (2025-07 – Present)
- Oversee communication between the CEO and the rest of the team.
- Maintained computer filing systems.
- Email communication with clients on behalf of the CEO.
- Streamlined communication going to the CEO.
- Managed customer orders.
- Document preparation for all kinds of different documents.
Personal Assistant at Cowtown Properties LLC (2022-10 – 2024-11)
- Maintained computer and physical filing systems.
- Data entry of all kinds of information, usually in Excel format.
- Oversaw office inventory activities by ordering, requisitioning, and stocking and receiving shipments.
- Prepared financial documents.
- Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Scheduling appointments
- Worked closely with the bookkeeper.
Office Manager at Maverick Driving Academy (2022-08 – 2022-11)
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Customer Service Representative at Outbound 360 (2022-06 – 2022-08)
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
