Product Manager at Inperium Corp. (US-based start-up that offers B2B SaaS solutions)
December 2020 – August 2022 (1 year 9 months)
- Helped two product development teams set up agile processes, resulting in enhanced team performance
- Shaped product vision for a SaaS CRM and business phone system (mobile, web, & desktop)
- Introduced new product features through market research, prioritizing them with qualitative and quantitative reasoning against company goals
- Defined customer pains through user research for stronger product strategy, and positioning
- Introduced annual product roadmaps, delivering product plans, vision, and feature specs. to all teams
- Helped product UI/UX design team get more entwined with development processes
- Defined product metrics to measure product success and business growth
- Launched both products to market
Senior Product Analyst at STC Argus Telecom (Russian provider of B2B telecommunication and ERP solutions)
May 2019 – December 2020 (1 year 7 months)
- Gathered product requirements from various paying clients
- Aligned business goals and negotiated technical solutions, scope, risks, and deadlines with stakeholders (clients, developers, QA, architects, and project managers)
- Performed systems analysis within complex high-load enterprise ERP system to define best implementations
- Translated vague business requirements into clear technical tasks for the development team
- Broke down and visualized system interactions creating diagrams and process flows in UML notation
- Described API specifications with SOAP/XML and REST/JSON
- Wireframed GUI prototypes with Axure and Balsamiq
- Created and owned technical documentation (specifications, requirements, internal wiki, test cases, etc.)
- Created instructions for end users and conducted UAT demos and presentations
Systems Analyst at Rusoft Company (Russian custom software development company with expertise in finance)
October 2018 – February 2019 (5 months)
- Managed product ideation, visioning, research, planning, POC, and costing
- Set up business hypotheses, identified MVP functionality, and initial feature requirements
- Defined project phasing and necessary team structure
- Conducted competitor, technology, industry, and regulatory landscape research and analysis
- Created and managed Atlassian Confluence space and produced and maintained necessary documentation (PRD, market overview documents, use cases, user stories, presentations, etc.)
Product Marketing Manager at Netwrix Corp. (US-based cyber-security and compliance software vendor)
April 2014 – July 2018 (4 years 3 months)
- Developed core product messaging, translating technical capabilities into clear & concise messages
- Performed market research to stay current with industry trends and competitor products
- In tandem with product management conducted win/loss phone interviews with clients & lost deal contacts
- Advocated product benefits in written collateral (eBooks, product guides, webpages, slide decks, etc.)
- Managed software releases (on the marketing side), owning deliverables, and coordinating various teams
- Developed the strategy and tactics of creating and delivering compelling content to drive up demand
- Owned various sales enablement initiatives
- Served as a product expert for other non-technical teams, such as Email automation, PPC, PR, SEO, & Sales
Project Coordinator at Northern Capital Gateway (German operator of St.Petersburg international airport Pulkovo)
April 2012 – January 2014 (1 year 10 months)
- Performed tasks central to project progress, including stakeholder communication and resource planning
- Identified project risks and planned through risk response actions throughout project phases
- Aligned and approved project goals and trajectories with top internal decision-makers
- Developed new standard operation procedures, readiness, transfer, and operation contingency plans
- Developed operational trial scenarios and emergency and contingency tests
- Managed logistics for the new passenger terminal tests & trials with 1,000 trial passengers and 300 staff
- Led a team of 23 temporary project assistants, resolving goals into exact tasks
- Delved into new airport IT systems, performed ad-hoc tests, and communicated product knowledge to users
Business Analyst at National Satellite Company (Russian biggest provider of satellite television services)
July 2011 – April 2012 (10 months)
- Introduced new product and service ideas through market research in the telecommunications sector
- Justified financial benefits of introduced products and services
- Developed product evolution plans and roadmaps for upcoming years
- Helped project managers deliver on projects by providing product/service and market knowledge
- Researched and developed buyer and user profiles
- Provided recommendations for packaging and branding of new technical products
- Worked at the company’s booths at technology exhibitions
