Saghel Reddy

Healthcare operations and technology professional with a proven record of optimizing EMR systems (Epic, Cerner) and driving revenue cycle improvements. Skilled in analyzing clinical workflows, leading data migration and integration projects, and delivering actionable insights through data visualization and system enhancements. Adept at bridging the gap between technical teams and clinical stakeholders to support system implementations, workflow redesigns, and operational efficiency initiatives.

Brings hands-on experience across healthcare administration, project delivery, and data-driven decision-making to advance patient care and organizational performance.

Senior Analyst - U.S. Department of Health & Human Services

(2024-01 - 2025-03)

• Led integration projects for the Office of Acquisitions, Category Management Division, supporting data migration, scope assessment, and reconciliation activities.
• Conducted comprehensive data extraction, cleansing, transformation, and loading (ETL) to ensure migration readiness across target systems.
• Built custom dashboards and performed in-depth analysis of large datasets to support data-driven decision-making at the federal level.
• Resolved data discrepancies in collaboration with cross-functional teams, contributing to improved data processes and system efficiency.
• Shared requirements best practices and category-specific market insights with agency buyers, helping optimize acquisition strategies and vendor management outcomes.

Practice Optimization Manager - Ensemble Health Partners

(2022-10 - 2023-05)

• Directed continuous quality improvement initiatives across key revenue cycle functions, including coding, claims, payments, and denial management.
• Developed reporting solutions and custom dashboards to monitor revenue cycle KPIs and operational performance metrics.
• Supported EMR software improvement initiatives, enhancing functionalities in EpicCare Link, FinThrive, and Phreesia platforms to improve patient access and charge capture workflows.
• Mapped business processes, produced operational documentation, and defined acceptance testing criteria to support software enhancement and implementation projects.
• Collaborated across clinical, operational, and IT teams to resolve process inefficiencies and support enterprise-wide workflow optimization.

Practice Manager III - HCA Healthcare

(2021-10 - 2022-07)

• Managed operations for several specialty clinics in the South Atlantic Division, managing budgeting, staffing, compliance, and vendor relationships
• Launched a new quality control plan and clinical training program that improved patient care standards and increased patient experience scores by 31%.
• Led redesign efforts for the scheduling process, including reconfiguring EMR system templates and workflows, resulting in a 24% reduction in patient no-show rates.
• Established new vendor contracts to streamline operational workflows, enhance patient care delivery, and reduce administrative overhead.
• Chaired a patient experience task force across the market to drive service excellence initiatives and improve quality metrics.

Practice Administrator - Appalachian Orthopedics

(2020-07 - 2021-10)

• Directed multi-provider orthopedic practices and urgent care center operations; provided technical support for practice IT projects and tools.
• Improved collaboration with regional health systems, enhancing operational efficiency and patient throughput.
• Launched a referral program and reconfigured patient templates, increasing new patient volume by 17%.
• Reduced appointment cancellations by 32% through patient engagement and follow-up initiatives.

Systems / Business Analyst - RNA Medical

(2018-06 - 2020-06)

• Analyzed business operations and IT systems to identify and implement efficiency improvements.
• Supported system configuration, stakeholder training, and adoption of new healthcare technologies.
• Negotiated vendor contracts and cultivated client relationships to expand business opportunities.

Insurance Manager - The Steadman Clinic

(2016-07 - 2018-05)

Certified Pharmacy Technician (CPhT) - Walgreens Pharmacy

(2006-10 - 2016-06)

MBA - Healthcare Administration - Trevecca Nazarene University

B.S. - Chemistry - East Tennessee State University

Doctor of Pharmacy - Pharmacy - Wingate University College of Pharmacy