Sla jobs in Riyadh

Location: Riyadh, KSA Notice Period: Only Immediate joiners OR not longer than 30 days’ Notice Period. Job Description The SLA Auditor is responsible for monitoring, analyzing, and reporting on Service Level Agreements (SLAs) compliance. This role requires expertise in handling large data sets, stro

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries. alfanar is involved in: Electrical, Electromechanical and Civil Engineering Construction Manufacturing and Market

flint-international

Location: Riyadh, KSA Notice Period: Only Immediate joiners OR not longer than 30 days’ Notice Period. Job Description The SLA Auditor is responsible for monitoring, analyzing, and reporting on Service Level Agreements (SLAs) compliance. This role requires expertise in handling large data sets, stro

2P Perfect Presentation

A leading IT services company in Saudi Arabia is seeking an experienced Operations Manager to oversee technical operations and manage service quality. The ideal candidate will have over 10 years in IT operations, expertise in managed services, and strong leadership skills. Key responsibilities inclu

Antal International Network - IME

A leading telecom services provider is seeking a Telecom Billing Senior Specialist to manage the product catalog and billing cycles effectively. Responsibilities include monitoring system performance, resolving issues, and collaborating with departments for timely revenue reporting. The ideal candid

Health Matrix

A healthcare technology company in Riyadh is seeking an Application Support Specialist to provide first-line support for their products. The role involves managing support cases, monitoring application performance, and advising clients on product configurations. Ideal candidates should possess a Bac

Join Solutions

About the job Service-Level Agreement Manager “SLA Manager” Weare looking for SLA Manager (Arab Nationaility) who is accountable for ensuring that allservice level agreements (SLAs) are delivered according tospecifications/guidelines. The Service Level Manager will have overallresponsibility and acc

Al-Khaleej

A leading telecommunications provider in Riyadh is seeking an experienced NOC Team Lead to manage network operations and ensure service delivery. The ideal candidate will have a Bachelor's degree in Networks or Telecommunications and 3–4 years of relevant experience. Responsibilities include supervi

Master Works

A leading technology solutions firm in Riyadh is seeking a Technical Support Operations Lead to govern end-to-end support for AI and enterprise technology solutions. Responsibilities include establishing ITIL-aligned workflows, managing client communications, and leading a technical support team. Ca

Master-Works

A leading technology firm in Saudi Arabia is looking for a professional to own and govern the end-to-end support operating model for AI and enterprise technology solutions. Responsibilities include defining SLAs, managing ITIL-aligned operations, leading client communications, and driving continuous

alfanar Group

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries. alfanar is involved in: Electrical, Electromechanical and Civil Engineering Construction Manufacturing and Market

flint-international

A leading IT services firm in Riyadh seeks an SLA Auditor to monitor and report on Service Level Agreements compliance. The role requires advanced Excel skills, experience with ServiceNow, and strong analytical abilities to handle large data sets. Responsibilities include identifying SLA breaches, c

Lendo | ليندو

A leading customer service firm in Riyadh is seeking a Customer Care Officer to ensure excellent customer experience. Responsibilities include managing inquiries via calls and emails, resolving issues in collaboration with teams, maintaining accurate records, and focusing on achieving SLA and KPI ta

A customer support firm in Riyadh is looking for a Customer Care Officer to deliver high-quality support and ensure an excellent customer experience. Responsibilities include managing customer inquiries, working with internal teams to resolve issues, and maintaining records. Candidates should have a

alfanar Group

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries. alfanar is involved in: Electrical, Electromechanical and Civil Engineering Construction Manufacturing and Market

Master-Works

A leading technology firm in Saudi Arabia is looking for a professional to own and govern the end-to-end support operating model for AI and enterprise technology solutions. Responsibilities include defining SLAs, managing ITIL-aligned operations, leading client communications, and driving continuous

flint-international

Location: Riyadh, KSA Notice Period: Only Immediate joiners OR not longer than 30 days’ Notice Period. Job Description The SLA Auditor is responsible for monitoring, analyzing, and reporting on Service Level Agreements (SLAs) compliance. This role requires expertise in handling large data sets, stro

flint-international

A leading IT services firm in Riyadh seeks an SLA Auditor to monitor and report on Service Level Agreements compliance. The role requires advanced Excel skills, experience with ServiceNow, and strong analytical abilities to handle large data sets. Responsibilities include identifying SLA breaches, c

Join Solutions

We are looking for SLA Manager (Arab Nationaility) who is accountable for ensuring that all service level agreements (SLAs) are delivered according to specifications/guidelines. The Service Level Manager will have overall responsibility and accountability for the success of the Service Level Managem

Al-Khaleej

A leading telecommunications provider in Riyadh is seeking an experienced NOC Team Lead to manage network operations and ensure service delivery. The ideal candidate will have a Bachelor's degree in Networks or Telecommunications and 3–4 years of relevant experience. Responsibilities include supervi