بلا لقب

Customer-focused professional with a Diploma in Hospitality Management and hands-on experience in customer service, hospitality, and administrative support. Skilled at building positive guest relationships, resolving inquiries efficiently, and maintaining high service standards in fast-paced environments. Strong communication, problem-solving, and organizational skills with the ability to work effectively both independently and as part of a team.

Currently seeking Lama opportunities to contribute to exceptional guest experiences within the hospitality industry.

Administrative Assistant at Saudi Arabia (2024-07 – 2024-08)

• Coordinated daily administrative operations and maintained organized records.
• Supported internal communication and ensured efficient workflow.
• Assisted staff with administrative and operational tasks.

Customer Service Representative at Saudi Arabia (2020-09 – 2020-12)

• Delivered excellent customer service while handling customer inquiries professionally.
• Resolved customer concerns efficiently while maintaining a high level of customer satisfaction.
• Maintained accurate knowledge of company services and procedures.

Customer Service Representative at Saudi Arabia (2019-09 – 2019-12)

• Assisted customers with inquiries and provided professional support.
• Ensured a positive customer experience through effective communication.
• Worked collaboratively with the team to achieve service goals.

Arabic-English Translator at Center of English Studies (CES) (2018-05 – 2018-05)

• Provided accurate Arabic-English translation in an academic environment.
• Facilitated communication between students and staff.

Academic Assistant at Al-Faisaliah Secondary School (2015-01 – 2015-12)

• Performed administrative and secretarial duties.
• Managed electronic records and data entry.
• Organized and supervised the school library.

Diploma in Hospitality Management – Technological University Dublin (2019 – 2021)

Foundation Studies in Intensive English – Dundalk Institute of Technology

High School Diploma – Al-Faisaliah School