Abdullah Traveria
Front Desk Agent
كفاءة
Jeddahعضو منذ ٦ أغسطس ٢٠٢٦
JavaCommunicationCustomer Service
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JavaCommunicationCustomer Service
نبذة
Detail-oriented and highly motivated seeking an opportunity to gain experience while also learning new skills from the real world. Experienced in having a strong leadership skill and communication, interpersonal, solving abilities. A team player who has the ability to work well under pressure.
الخبرة
Front Desk Agent at Hotel Colon 5* (2023 – Present)
- Delivered exceptional guest service in a luxury 5-star environment, ensuring personalized check-in/check-out experiences aligned with brand standards.
- Coordinated with housekeeping, concierge, and F&B teams to ensure seamless guest satisfaction and VIP service delivery.
- Handled guest complaints professionally, resolving issues efficiently to maintain premium service ratings and repeat clientele.
- Processed billing, payments, and daily financial reports with strict attention to detail and confidentiality.
Sales Consultant at EF English live (2021 – 2023)
- Achieved and exceeded sales targets consistently.
- Provided excellent customer service and support to clients throughout the sales process.
- Developed and implemented effective sales strategies and tactics to achieve business objectives.
FOUNDER AND TEACHER at Spanish Language Club (2021 – Present)
- Created and executed classes, lessons and activities via online methods
- Assisted in the visual content and advertising for various medias
التعليم
Bachelor's degree in BUSINESS AND IT – International University of Applies Science (2022 – 2024)
HIGH SCHOOL DIPLOMA – Ibn Hazm high school (2017)
المهارات
Front Desk Agent

