Abdulrhman Alabdali

As a graduate in Management Information Systems from King Abdulaziz University, I bring a strong blend of technical knowledge and business management skills. My experience as an Administrative Specialist has equipped me with expertise in operations, reporting, and efficiency improvements. Previously, I enhanced customer satisfaction and sales performance in the hospitality sector.

I am skilled in documentation, reporting, and the use of Microsoft Office tools for data-driven decision-making. Recognized for outstanding performance, I excel in problem-solving, communication, and collaboration. I aim to contribute to organizational growth through innovative solutions and professional excellence.

Administrative Specialist at Alamah Trading and Contracting Company (2023-10 – Present)

• Coordinate with the supervisor to establish departmental goals and ensure alignment with company strategy.
• Implement and refine administrative workflows to improve efficiency and reduce processing time.
• Prepare and deliver detailed business performance reports to support strategic decision-making.

Customer Service and Sales Officer at Three Points Hotel (2022-03 – 2023-10)

• Delivered high-quality customer service by providing personalized support to enhance guest satisfaction.
• Handled inquiries, complaints, and issues promptly, ensuring guest loyalty and positive experiences.
• Utilized Microsoft Office tools to generate reports, analyze guest feedback, and present key insights.

Bachelor's Degree in Management Information Systems – King Abdulaziz University (2021)