Olive Garden Director of Operation - KSA at Asla Company (Boudle Group) (2022-08 – Present)
Report directs to CEO of the Group. Managing all procedures of opening and making all orders locally and overseas.
- Hiring all the management team for the restaurant and all the department assistant
- Interviewing all the staff local and overseas
- Communicated with Olive Garden International (Darden Group)
- Responsible for each restaurant and catering operations, staff development, marketing and visual appearance for the same
- Responsible to meet or exceed budgeted sales and P&L performance by ensuring cost effectiveness
- Keeps abreast of competitor activities
- Tracks and keeps updated for the development
- Responsible for the midyear appraisal for all Restaurant Managers
- Conducts interviews and application procedures for hiring restaurant managers
- Arranges monthly reports to the Branch General Manager and each International Franchiser
- Establish any current and long-range objectives and setting of the adequate product sales and marketing plans for future developments
- Stays abreast of current trends in the industry and anticipates future trends likely to have an impact on the organization
Chuck E Cheese Operation Manager - KSA at Unique Hospitality Company (Safari Group) (2019-07 – 2022-07)
Reports directly to the Company General Manager.
- Direct contact for International Franchiser Chuck E Cheese USA
- Accountable for overall operations in the Kingdom and manages all Game & food sales and costs for all the Units
- Responsible for each restaurant and catering operations, staff development, marketing and visual appearance for the same
- Responsible to meet or exceed budgeted sales and P&L performance by ensuring cost effectiveness
- Keeps abreast of competitor activities
- Tracks and keeps updated for the development
- Responsible for the midyear appraisal for all Restaurant Managers
- Conducts interviews and application procedures for hiring restaurant managers
- Arranges monthly reports to the Branch General Manager and each International Franchiser
- Establish any current and long-range objectives and setting of the adequate product sales and marketing plans for future developments
- Stays abreast of current trends in the industry and anticipates future trends likely to have an impact on the organization
UAE TGI FRiDAY'S Operation Manager at Kuwait Food Company (AMERICANA) (2016-01 – 2019-06)
Reports directly to the Casual Dining Manager and UAE General Manager.
- Direct contact for International Franchiser such as Carlson USA for TGI Friday
- Working with all the International Franchiser for target business developments and new openings
- Accountable for overall operations and manages all food costs for all the chains
- Responsible for each restaurant and catering operations, staff development, marketing and visual appearance for the same
- Responsible to meet or exceed budgeted sales and P&L performance by ensuring cost effectiveness
- Keeps abreast of competitor activities
- Tracks and keeps updated for the development of each casual dining
- Responsible for the midyear appraisal for all Restaurant Managers
- Conducts interviews and application procedures for hiring restaurant managers
- Arranges monthly reports to the Branch General Manager and each International Franchiser
- Establish any current and long-range objectives and setting of the adequate product sales and marketing plans for future developments
- Stays abreast of current trends in the industry and anticipates future trends likely to have an impact on the organization
Area Manager - TGI Friday at Kuwait Food Company (AMERICANA) (2010-01 – 2015-12)
Reports directly to Casual Dining Director Of Operation.
- Adopted sustainable practices within the organization enhancing corporate social responsibility image
- Ensured compliance with all regulatory standards to maintain brand reputation
- Handled crisis situations promptly and efficiently, minimising potential risk or damage
- Oversaw successful product launches contributing to increased market share
- Conducted regular performance reviews, leading to increased staff satisfaction
- Managed budgets effectively, maintaining financial health of designated area stores
Restaurant Manager - TGI Friday at Kuwait Food Company (AMERICANA) (2004-07 – 2009-12)
Reports directly to the Area Manager.
Restaurant Manager - TGI Friday at Kuwait Food Company (AMERICANA) (2003-01 – 2004-06)
Reports directly to the Area Manager.
Floor Manager - TGI Friday at Kuwait Food Company (AMERICANA) (2000-01 – 2003-12)
Shift Supervisor - TGI Friday at Kuwait Food Company (AMERICANA) (1999-01 – 1999-12)
Waiter/Coach - TGI Friday at Kuwait Food Company (AMERICANA) (1997-02 – 1998-12)
