Fatimah Almuhanna
Customer-Focused Entrepreneur | E-Commerce & Digital Marketing
كفاءة
الشرقية السعوديةعضو منذ ٣٠ يونيو ٢٠٢٦
Customer ServiceE-Commerce ManagementSocial Media MarketingDigital MarketingCreative thinking and storytellingExcellent communication skillsTeamwork and collaborationResearch and analytical skillsSelf-motivated and proactiveStrong sense of responsibility
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استعن بخدماته
اطلب عرض سعر بدون التزام
Customer_serviceTravel Services
نبذة
Results-driven entrepreneur and customer service professional with hands-on experience in e-commerce, digital marketing, and business operations. Proven ability to manage end-to-end sales cycles and deliver outstanding customer experiences. Backed by 10+ certifications and a strong drive for continuous growth.
الخبرة
Owner & Founder - Handmade Product Store (Online)
(2018-03 - 2022-12)
- Founded and scaled an online handmade product store, managing all operations from production to order fulfilment
- Drove customer acquisition through targeted social media marketing campaigns across multiple platforms
- Delivered end-to-end customer service, handling inquiries and maintaining high satisfaction across all sales channels
Customer Service Assistant - Girls' Clothing Store
Duration: 9 months
- Managed and updated the store's e-commerce website, improving product visibility and online shopping experience
- Promoted products via digital and social media channels, supporting revenue growth and brand awareness
- Handled sales transactions, order follow-ups, and store organisation to ensure seamless daily operations
التعليم
High School Diploma - 5th high school, Dammam (2013-06)
المهارات
Customer-Focused EntrepreneurE-Commerce & Digital Marketing
