Ghada Al Harbi

As a Senior Banker at the National Bank, I managed daily activities and developed professional development plans for the team, providing swift solutions to ensure customer satisfaction. As a Sales Manager, I devised strategies to increase sales and collaborated with companies to achieve mutual goals. As a Relationship Officer, I built strong relationships with clients and developed strategies to improve their satisfaction, effectively analyzing and addressing their inquiries and complaints.

Senior Banker - National Bank - Saudi Arabia

(2022-01)

• Managing and coordinating daily branch activities to ensure efficient workflow.
• Developing professional development plans to enhance team skills.
• Providing swift and effective solutions to ensure customer satisfaction.

Sales Manager - National Bank - Saudi Arabia

(2018-01 - 2022-12)

• Developing plans and strategies to increase sales volume and achieve set targets.
• Coordinating with companies and institutions to achieve mutual goals.
• Handling customer complaints and resolving sales-related issues.

Relationship Officer - National Bank - Saudi Arabia

(2015-01 - 2018-12)

• Building and developing strong relationships with new and existing clients.
• Developing strategies to improve customer satisfaction.
• Following up on customer inquiries and complaints and resolving them effectively.

Bachelor Degree - Business Administration - Management Track - Qassim University - College of Economics and Management (2012)