Haitham Fadl

Experienced Director of Operations in the hospitality industry with extensive leadership experience managing multi-unit restaurant operations across Saudi Arabia. Currently overseeing operations for four restaurants including fine dining and franchise concepts in Riyadh, Taif, Jeddah, and Al Khobar. Proven track record in improving operational performance, profitability, and service standards within 5-star casual and fine dining environments.

Skilled in strategic planning, team leadership, budget management, and operational efficiency, ensuring consistent guest satisfaction and business growth. Strong background in project management, staff development, and process optimization, with the ability to lead cross-functional teams and deliver results in fast-paced hospitality environments. Recognized for problem-solving abilities, leadership, and operational excellence, with a commitment to maintaining the highest standards of service and operational performance.

Director of Operations at Multaqa Altaam Company (2021-02 – Present)

Key member of the executive team responsible for multi-unit restaurant operations, new openings, and operational development across Saudi Arabia. Overseeing the operations and performance of the following restaurants:

• Sir-Loin Restaurant – Fine Dining Restaurant – Riyadh (Opening Team)
• Al Rosha Restaurant – Lebanese Fine Dining – Taif (Re-Opening Project)
• Meshraq Restaurant – Local Franchise Concept – Jeddah (Opening Team)
• Bait Jiddy Restaurant – Lebanese Cuisine – Al Khobar

Multi-unit Manager at Barcelos KSA (2020-07 – 2021-02)

Restaurant Manager at Barcelos KSA (2019-01 – 2020-06)

Kitchen Manager (Executive Chief) at BARCELOS (2018-02 – 2018-12)

Kitchen Manager at T. G. I. Friday's (2015-01 – 2018-01)

Kitchen Manager at T. G. I. Friday's (2013-01 – 2015-01)

Assistant Kitchen Manager at T. G. I. Friday's (2011-01 – 2013-01)

Supervisor at T. G. I. Friday's (2009-01 – 2011-01)

Line cook at T. G. I. Friday's (2006-01 – 2009-01)

Bachelor of Arts in ENGLISH DEPARTMENT – AL-AZHAR UNIVERSITY, ZAGAZIG (2006-05)