Houda Xx

Retail Store Manager with 9+ years of experience in managing store operations within leading international and local brands. Proven track record in driving sales growth, enhancing customer experience, and leading high-performing teams. Strong expertise in KPI analysis, inventory control, and operational excellence to achieve and exceed business targets.

Store Manager - Durrah Trading Company - Al Khobar, KSA

(2021-07 - 2026-04)

• Managed daily store operations, ensuring achievement of monthly and annual sales targets.
• Analyzed daily sales reports and implemented corrective actions to improve performance.
• Supervised stock receiving, inventory audits, and maintained optimal stock levels.
• Led and motivated sales teams to deliver exceptional customer service standards.
• Controlled operational expenses and improved store profitability.

Department Manager - H&M (Alshaya Group) - Cairo, Egypt

(2016-01 - 2021-12)

• Managed a key department, consistently achieving and exceeding sales targets.
• Executed global visual merchandising standards to enhance product presentation.
• Trained staff on brand standards, upselling, and cross-selling techniques.
• Coordinated with supply chain to ensure availability of seasonal stock.
• Achieved high Mystery Shopper scores through strong service quality compliance.

Machine Operator - Mondelez International - Cairo, Egypt

(2006-01 - 2010-12)

• Operated and maintained production machines in a high-volume environment.
• Followed strict quality and safety standards to ensure product quality.
• Monitored machine performance and reported any issues to the supervisor.
• Contributed to continuous improvement in production efficiency.

Bachelor's Degree - Computer Science