Mahmoud Moustafa

Dynamic and metric-driven B2B Sales & Account Management professional with over 15 years of international success driving revenue within the global travel, hospitality, and luxury aviation sectors. Proven track record managing 100+ high-value travel agency and corporate accounts across Riyadh, specializing in B2B booking engines and tailored luxury travel solutions. Fluent in Arabic, English, and Russian, offering a unique capability to navigate, manage, and expand strategic partnerships across critical international corridors for a growing global airline.

Sales & Key Accounts Manager. at BEDS-BOOKING.com (Present)

• Account Portfolio Management: Manage a strategic portfolio of 100+ B2B travel agency accounts across Riyadh, consistently expanding market presence and brand loyalty.
• B2B Strategy: Drive indirect sales growth and structural partnerships within the luxury hospitality, corporate travel, and private jet charter sectors.
• Distribution Channels: Oversee complete account lifecycles, utilizing B2B hotel reservation systems and travel technologies to optimize booking volumes and maximize distribution revenue.
• Tailored Solutions: Design and execute tailored corporate travel solutions aligned with localized Saudi client demands and international luxury standards.
• Market Analysis [ potential clients, suppliers, hotels, and competition]
• scheduling r3gular visits to clients to ensure seamless and effective business relations
• Driving sales towards the company's vision and goals
• supporting clients with their requests and system using experience

Cluster & BDM at Air Wing Travel (2024 – 2025)

• Driving sales growth and establishing strategic partnerships in the luxury travel sector.
• Lead business development initiatives for Hotels & Resorts and Private Jet services.
• Managing key accounts to enhance customer satisfaction and loyalty.
• Expanding market presence through tailored luxury travel solutions in Riyadh, Saudi Arabia.

Sales & BDM at Avalantu shanghai (2025 – 2025)

Working as sales & BDM manager within Riyadh office

• Generating leads and delivering sales to meet the company's target
• arranging personal and virtual meetings with new clients and maintain relation with old ones

Sales Executive at Safer Agency (2023 – 2025)

Working with safer agency for travel Riyadh office Responsibilities

• Hotels reservations sales within Saudi market
• Handling clients requests, complaints, incidents and ensuring to build customer satisfaction, and loyalty journey

Export Sales Manager at EGYXES (2018 – 2023)

Working as export sales manager for EGYXES trade Egypt,

• Generating Leads and walking them through the process to turn them into actual clients
• Achieving Sales Targets within the market assigned
• Reporting to high management
• Following up with any requests or issues to ensure client has the best expiration to build trust and loyalty

CX at Booking.com (2016 – 2018)

Working as CX-representative within B.com for Russian. English and Arabic lines

• Handled cases within the stay of the clients in the hotels globally
• Managed special requests and followed up to ensure the client has the loyalty services expected from B.com
• Operated with Res.and Receptionists globally to ensure fast and efficient actions towards any issue
• Managing financial situations regarding reservations

Hotel Leader at ANEX TOURS (2006 – 2016)

Working as a representative of the tour operator ANEX toursHRG-SSHwithin hotels

• Achieved sales target
• Generated reports about the company’s revenues within the operating area assigned
• Crowd management with transportation to Different areas, including airports -solving any problem during the crowd’s stay at the hotels managed
• Represent the company in events and the infrastructure of governmental institutions

Bachelor in languages – Faculty of Al-Alsun Ain-Shams University (2010)