Mohammad Issa

Restaurant Manager 5+ years of experience in the hospitality and F&B industry. Skilled in restaurant operations, team leadership, customer service, inventory and cost control, marketing, and compliance with HACCP and ISO standards. Proficient in administrative support, accounting basics, and reports preparation.

Restaurant Manager at Bhar w Louz Restaurant (2024-08 – 2025-05)

Operations supervisor with experience in overseeing the conduct of daily operations and improving performance efficiency, I have leadership and analytical capabilities, and I seek to join a dynamic institution in which he contributed to raising the level of productivity and ensuring the quality of service.

• Supervised daily operations and ensured compliance with operational procedures and standards.
• Coordinated work between different departments to achieve operational efficiency
• Ensured equipment readiness and stock availability to avoid operational disruptions.

Restaurant Manager at AL Maidan Al Shami Restaurant (2023-04 – 2024-07)

• Oversaw full operations including food quality, team coordination, and service excellence.
• Developed marketing plans and improved social media engagement.
• Reduced waste, improved pricing strategies, and enhanced customer satisfaction.
• Ensured HACCP and ISO health compliance.
• Market analysis and obtaining the best competitive prices and quality.
• Tuning and operational control.

Assistant Branch Manager at Americana- Hardees Restaurant (2020-01 – 2023-02)

Operations Manager with a strong background in overseeing day-to-day business functions, improving efficiency, and leading cross-functional teams to achieve strategic goals. Skilled in optimizing workflows, managing resources, and driving operational excellence. Committed to delivering high-quality results and enhancing customer satisfaction through effective leadership and continuous improvement.

• Supervised operations, procurement, and customer relations.
• Prepared daily sales/inventory reports and coordinated with other departments.
• Trained staff and improved operational performance.
• Cost control, product control, waste reduction, and a systematic plan for results according to approved standards.

Supervisor at Bab Al Mandi Restaurant (2018-11 – 2019-12)

• Supervised staff, ensured food quality, and developed marketing strategies.
• Enhanced menu offerings and maintained hygiene standards.
• Monitor operational processes and track inventory within the established system.

Bachelor of Law in Law – Al Hussain Bin Talal University (2019 – 2023)

High School Diploma in Hotel Hospitality Specialization – Hateen High School for Hotel (2017 – 2018)