Munera Alassaf

Office Business Administration graduate with hands-on experience in administrative and organizational tasks through training and practical work. Skilled in computer applications, file organization, report writing, and customer service. Seeking an administrative position where I can contribute effectively and develop my professional skills.

Administrative Assistant (Cooperative Training) at King Fahad Medical Cit (2024-06 – 2024-08)

• Supported daily administrative operations within the department.
• Coordinated between administrative and medical staff.
• Organized files and scheduled appointments.
• Contributed to improving workflow efficiency.

Administrative Assistant at Jadarat International Schools (2025-08 – 2025-11)

• Organized and maintained student records and administrative files.
• Prepared official letters and administrative correspondence.
• Coordinated schedules, meetings, and school activities.
• Supported the management team with daily office tasks.
• Welcomed parents and visitors and handled inquiries professionally.
• Entered and updated data using the School Information System (SIS).
• Assisted in organizing school events and programs.
• Ensured proper filing and archiving of documents according to procedures.

Passenger Services Agent (Customer Service Officer) at Airport (2025-12 – 2026-05)

• Managed passenger check-in and boarding procedures
• Assisted passengers with inquiries and service issues
• Coordinated with airport operations and flight teams
• Ensured compliance with aviation safety regulations
• Worked effectively in shift-based and high-pressure environments

Receptionist at Novotel Hotel – Accor

• Welcomed and assisted guests in a professional and friendly manner.
• Handled check-in and check-out procedures.
• Answered phone calls and responded to guest inquiries.
• Managed reservations and guest requests.
• Handled customer complaints and provided appropriate solutions.
• Coordinated with different hotel departments to ensure guest satisfaction.
• Maintained accurate guest records and updated information.
• Provided excellent customer service throughout the guest’s stay

Diploma in Office Administration – الكلية التقنية بالرياض (2025-09)