Abdulrahman Alobeyd

Motivated Computer Network Technology graduate with hands-on experience in IT technical support, system troubleshooting, and operational management. Proven capability in handling IT tickets, software/hardware deployments, and team coordination. Combines strong technical skills with exceptional customer service and adaptability to enhance operational efficiency.

IT Support Trainee (Cooperative Training) at Royal Commission Hospitals (2024-07 – 2024-09)

• Delivered technical support by installing, configuring, and maintaining workstation hardware and software.
• Diagnosed and resolved IT support tickets regarding system bugs, business applications, and network connectivity.
• Configured Apple mobile devices for medical personnel to support digital health and patient care services.
• Selected as an active team member for the hospital-wide Windows migration and deployment project.

Coffee Shop Operator / Cashier / Barista at Private Sector (2025-03 – 2026-04)

• Managed daily branch operations, maintaining quality standards, inventory control, and financial tracking.
• Resolved operational issues and customer inquiries, ensuring high customer satisfaction and smooth team workflow.

VIP Platform Coordinator at Basma Ataa Entertainment (2021 – 2023)

• Coordinated VIP platform logistics, welcoming officials and VIP guests while ensuring high-standard hospitality.

Sales Specialist at Kayf Altawam (2022-02 – 2022-11)

• Provided direct sales support, managed stock displays, and maintained customer satisfaction.

Diploma in Computer Network Technology – Technical and Vocational Training Corporation (TVTC) (2025)