Nidaa Alraddadi

Communications and administrative coordination professional with experience across community development, government administration, cultural projects, executive-office operations, and digital marketing. Skilled in managing stakeholder communication, coordinating large-scale initiatives and events, handling executive correspondence, and translating community needs into practical programs. Brings a strong record of collaboration with government, private-sector, and nonprofit stakeholders, supported by hands-on expertise in social media, content production, reporting, and service-request management.

Executive Assistant & Communications Specialist at Sana Community (2024-12 – Present)

• Lead strategic communication and outreach with participants and external partners, strengthening long-term institutional relationships.
• Coordinate trips and events from concept through execution and post-event evaluation in collaboration with operations, design, and marketing teams.
• Manage the booking platform and client communications, including inquiries, reservations, and resolution of issues during trips.
• Own the brand's social media workflow, including content planning, scheduling, publishing, and performance review.
• Develop partnerships with government, private-sector, and community organizations to broaden service offerings.
• Prepare executive presentations, official correspondence, partnership proposals, and participant-feedback analyses.

External Communications Officer at CIT Company (2023-03 – 2024-12)

• Served as the principal communications link between CIT and the Ministry of Culture's Facilities Management Department for the Historic Jeddah project.
• Coordinated daily operational communication between Facilities Management and the project team, resolving on-site issues and maintaining workflow continuity.
• Organized meetings and government correspondence, monitored action items, and supported compliance with applicable procedures.
• Managed operational email and service requests, including maintenance and cleaning reports, and routed cases for timely closure.
• Tracked project invoices and extracts against financial and administrative requirements and prepared monthly achievement and progress reports.

Communications Officer - Mayor's Office at Madinah Regional Municipality (2021-07 – 2022-12)

• Managed the Mayor's meeting calendar, prioritized appointments, and prepared accurate schedules and agendas.
• Issued meeting invitations through Microsoft Outlook and coordinated logistical and technical requirements with all relevant parties.
• Managed official email and WhatsApp channels, handling requests, complaints, and suggestions with confidentiality and professionalism.
• Received, classified, prioritized, and routed incoming requests and reports to the appropriate departments without delay.
• Managed the Mayor's X account, monitored public inquiries and reports, and escalated them through structured internal channels.
• Prepared periodic status reports for senior management and coordinated with executive directors to support effective office operations.

Communications Administrator at Madinah Region Development Authority (MRDA) (2019-08 – 2021-07)

• Led implementation coordination for the Sayyid Al-Shuhada Neighborhood Development Project from planning through performance monitoring.
• Conducted field interviews with residents to identify local talent, development opportunities, and beneficiary needs.
• Coordinated with government, private-sector, and nonprofit partners to deliver economic and social empowerment programs.
• Supported startup founders through mentorship, field supervision, and connections to specialist expertise.
• Built relationships with community organizations, neighborhood centers, and employment entities to connect residents with suitable opportunities.
• Organized community meetings and events and tracked initiative outcomes through periodic progress reporting.

Communication Coordinator at Namaa Al Munawara (2018-01 – 2019-05)

• Managed internal and external communications, drafted press releases, official announcements, and digital content.
• Developed multimedia materials, including graphics, videos, photographs, and social media posts.
• Coordinated corporate events, media engagements, entrepreneurship programs, and stakeholder communications.
• Supported public-relations initiatives that strengthened organizational visibility and promoted programs serving entrepreneurs and SMEs in Madinah.

Social Media Assistant at Jeddah Links Magazine (2014-01 – 2016-10)

• Developed and managed digital content across Facebook, Instagram, and X while maintaining a consistent brand voice.
• Planned publishing schedules, wrote marketing and awareness content, and optimized posts around audience-engagement patterns.
• Engaged with followers through comments and messages to strengthen relationships and convert inquiries into meaningful interaction.

Professional Diploma in Public Relations – King Abdulaziz University (2022)